The Frazier Company
Review Summary
- Positive: Efficient installations (furnace/AC), good estimates, responsive service, knowledgeable and friendly technicians (Russ, Robin, Jason, Heath, Zach), thorough inspections, and excellent customer service.
- Negative: Poor furnace filter design in a past installation, outdated furnace options (80% efficiency), and a negative experience involving incorrect dispatch and unresolved issue with a charge.
Reviews
View All on Google4.7
(156 reviews)
Steve Tafolla
October 17, 2023
Just had a new furnace and air conditioner installed! Jeff was quick to give us an estimate and the crew had our stuff installed in two days and inspected. They were our best estimate. Overall very accurate and efficient.
Jess Anderson
We have an old beast of a furnace no one wants to work on, but when it wasn’t heating we needed help. We called on a Friday morning and Russ arrived that afternoon. He was awesome and explained everything, and got us back up and running. Everyone from our initial call to the service technician was great. Highly recommend Frazier!
John Nelson
Another great experience with Frazier on our annual a|c inspection and cleaning. Robin is very professional and friendly. He takes pride in his work and is very thorough.
T. B.
Recently I moved into a house that Frazier had installed 2 furnaces in 2020. On one of them, the filter is nearly impossible to change without smashing and mangling it, due to flu, gas, electrical all in the way. Any tech worth having would see that issue and correct it during installation. For that reason alone, I would never call them for anything. Also, (and I more so blame the previous owner for being cheap) the furnaces are 80%. Who would still be offering that trash as an option in 2020?
Steve McCollister