Plumber Near Me

Two Men And A Snake Inc

πŸ“ 14919 A Cir, Omaha, NE 68144 πŸ“ž (402) 991-1979 🌐 Website
4.0 (162 reviews)
Open 24 hours
Plumber

Review Summary

  • Positive: Reliable for emergency calls, finds solutions to complex problems, polite and professional, good for insurance claims, quick drain clearing, good pricing, stands by their work, some technicians are attentive and provide excellent service.
  • Negative: Inconsistent estimates (some projects cost more than initially quoted), potential for delays, poor communication/unresponsiveness to warranty claims, some technicians are late and unprepared, potential for unnecessary upselling and high estimates, and some technicians may not have the right parts.
  • Mixed: Service quality can vary greatly depending on the technician.
Two Men And A Snake Inc thumbnail

4.0

(162 reviews)

5 β˜…71%
4 β˜…5%
3 β˜…1%
2 β˜…1%
1 β˜…22%

Gabriela Amado

These guys have come to the rescue three times and have done a phenomenal job. They find solutions to complex problems, very polite and very professional. Caleb was very attentive and came promptly to the rescue.

Xy F

I am just want to share my Experience in here with the letter Potential customers When I call the company person they coming to estimate my project. they estimate my project going done with the 6 to 8 hour with two person work. So I accepted this offer. When they start work, they always told me how difficult my project. So After 16 hour one person work on my project They just done half. if I want to finish this project, I’m going to pay double. So I just want Share with the customers. Make sure when you hire somebody work on your project, Make right decision I do think should not be rough estimate like double hour needed . For this project I have pay more 3 hours extra. Material I bought Before start work Most. Some material we provide not more than 20 minutes you wait.

Mark Prusa

Great company to do business with. Introduced to them when I made a claim on my whole house insurance, Choice. Two Men came to snake out my stopped up kitchen sink. After Erick was done it drained perfectly. I got a bid for replacing old damaged lead pipes. Nobody else would give a bid on paper. The bid was for $1950 and the final cost came in at $2016. Very acceptable. Work was extremely good. Dewey worked hours and hours. Many thanks. Highly recommend.

Ray Wollberg

March 14, 2024

3/14/2024 It was only one guy and a snake 🐍 but he got the job done, so we are happy enough. I'm glad my carpet is toast because otherwise, I'd not be happy with what got chucked up on it. Four stars 🌟 🌟 🌟 🌟

TamJOP

I’m absolutely furious with this company. They came out to my house 2 months ago and cleared out my main line. Well, my basement completely flooded again with sewage from the same line they just fixed. I immediately called Two Men and a Snake because they guarantee their work for 6 months (warranty). I have been calling and texting their phone number for 2 days and have received no response. Their hours state 24/7 but not a single acknowledgment! I was finally able to get in touch with a different company to come out after spending 24 hours of 2 inches of sewer water in my house and not being able to use any water/facilities. This also means, I had to pay again, when it should have been under warranty. I feel as though they are ignoring the call in order to avoid fulfilling their duty and guarantee. Absolutely awful company practice. If you’re going to state you have a 6 month warranty and are open 24/7, maybe you should actually answer your phones or at least send a text back.

Barbara Lutterman

Awesome service today by Austin with Two Men And A Snake Inc. Was told by my homeowner coverage they would be over today between 7am-11am (Austin called at around 9am and said he was about 10 minutes out)! Unclogged our bathtub and sink in the bathroom! Would highly recommend this company. Thank you.

Cam Spicka

I had Two Men and a Snake come out for a simple repair. A faucet and a valve. When I set up the time of call they asked for pictures that way they didn't have to run back into town for parts since I live in a small town. Everything went smooth till this point. First The young man they sent out was late by about an hour and a half. Next when he got here he came in to see what parts he needed. Then ran back into town for them, What was the point of me sending pictures? Two hours later he came back. With what he thought was the right parts. Come to find out he didn't have the right parts and said it was more invasive and would have to give me an estimate. After he tracked mud all over my carpet he gave me an estimate of $4,500. I was shocked. I told him id have to think about it. I called a real plumber for a second opinion and he came in and did it for $200 with the parts on his truck. I would stay away from two men in a snake if you value your time of day, carpet, and your money.

Mike Kennedy

Had the pleasure to use Two Men and A Snake for another main line clean out. I first used them about 5 years ago. I gave up on the local highly advertised plumbers due to some customer service issues and prices. Callie is very good with understanding my needs and gets me a service person who will quickly respond to me. Adrian was my service person. He like other previous techs was pleasant and professional. I really appreciated how he listened to me and made a concerned assessment of my situation. It took awhile to resolve my issue but he was making sure things worked and I was satisfied. I have recommended this company to all my friends. I still feel I have made a great choice to use them. They are priced good and stand by their work. Give them a try...