Plumber Near Me

Andersen Plumbing, Inc.

📍 849 N 252nd St, Waterloo, NE 68069 📞 (402) 359-4976 🌐 Website
4.6 (25 reviews)
Closed ⋅ Opens 7 AM
Plumber

Review Summary

Andersen Plumbing, Inc. receives overwhelmingly positive reviews, praising their professionalism, knowledge, promptness, and helpfulness. Customers highlight their willingness to offer recommendations, provide excellent customer service, and respond quickly to both routine and emergency situations. They are considered affordable and do quality work. However, there are also negative reviews. One customer reported incomplete sewer line replacement, leading to future problems, and another accused the company of dishonest practices, including falsifying documents and providing substandard work, resulting in significant financial loss and ongoing plumbing issues.

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4.6

(25 reviews)

5 ★84%
4 ★4%
3 ★4%
2 ★0%
1 ★8%

Ashley King

I received services from Andersen plumbing during a rebuild. Josh and his crew were not only professional but offered great recommendations on designing my kitchen and bath so that I would not have complications later. I would honestly use no other plumber. They were prompt, knowledgeable and went above and beyond to make sure my rebuild was perfect.

Nikki Hobza

Andersen Plumbing is a great business! They are affordable and quick to respond. Andersen Plumbing is knowledgeable, helpful, and they take the time to make sure things are done correctly. The owner will also answer questions and explain what needs to be done along with the options. Definitely recommend this family business!

Katie Muck

We have worked with Andersen Plumbling on several home projects and experienced nothing but the best customer service, very friendly and knowlegable staff that made sure we were happy and answered any/all questions. I have also referred them to friends and family that had plumbling issues and they made it a priority to offer their assistance even in emergency situations. I will only use Andersen Plumbing for any future needs.

Erin Hickman

Amazing service and knowledgeable team. Awesome company with top notch employees. Had a somewhat emergent water heater issue, they were able to come out same day and get things fixed right away. Hope I don’t need them again anytime soon but wouldn’t even think of using anyone else.

Liz Johns

The main sewer pipe in our basement started spewing water this morning. They showed up very quickly. They were extremely professional and nice. Not only did they get the job done quickly, they cleaned up as much as they could when they were done. They even emptied out the tote we placed to catch the water! I highly recommend and we will absolutely be using them in the future!

Thomas Joseph Russell

Anderson Plumbing is simply the best, Josh Andersen understood our needs and budget. His price was very reasonable and I believe we got the best workmanship around. This will be the last time I call for plumbing bids, Im just calling Anderson plumbing moving forward. A+ Anderson Team, Thanks again!!

Anthony

Had my main sewer line replaced as part of the purchasing of our house from the previous owners. After having issues with my plumbing it was found out that Andersen plumbing did not replace the entire sewer line. They had connected to the old one about 6 ft from the house. The old piping had snapped in half close to where they had connected and filled with tree roots causing my plumbing to backup. Josh from Andersen plumbing said they did not replace the entire sewer line because they did not want to disturb the house foundation in the March weather... The plumbing company that came out and fixed this said that should have not been an issue at all. One clean out was also buried about 6” underground. If you want peace of mind of having your plumbing fixed right do not call Andersen plumbing!

John Dunn

The only reason I'm giving him a 1 star is because you have to at least choose one. Stay away from these people. If you want unreliable work with dishonesty then hire them. There were no records found for an inspection or registration with the state. On several occasions I was told that they dont do the percolation test for septic that the builder or myself had that done. Once the state was on their case Josh called me and was all the sudden willing to help 3 days before he had to turn in the paperwork. Once I told him another guy was doing it he said he would still help. No word from Josh after the date so called the state. State said all paperwork was turned in, even the paperwork they said they don't do for the test. He paid the fine with the state that was around $600 and wiped his hands clean. Funny how the test was on a form that was 7 years newer than the test that was done. Talked to lawyer who said looks phony but sounds like he is willing to forge documents and we would have to prove it which could be hard to do. While he got off with a $600 bill to replace my septic was over $12,000 and was less than 9 years old. Btw I did have it pumped every 2 years. Plumbing wise they did all of this also. Some pipes bang a lot when hot water is on. This is a new home. Also my grinder pit wasn't sealed at all and it has moisture coming through the pipe. I guess if cheap is what you want go ahead and hire them but beware that if any issues arise they will basically take no blame.