The Cooling Company - Henderson HVAC & Plumbing
Review Summary
The Cooling Company is praised for its honest, knowledgeable, and friendly service. Customers appreciate their technicians' thoroughness, communication (including detailed explanations and photos), and lack of pressure to upsell. Technicians like Edgar, Jad, and Justin are frequently mentioned as providing excellent service. The company is recommended for its HVAC and plumbing services, with positive experiences reported for both routine maintenance and new system installations.

Reviews
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(75 reviews)
Cayo Santos
The Cooling Company is a breath of fresh air, they were honest, diligent, knowledgeable, and most importantly, they have a local company type of vibe. I feel like they actually cared to take time to diagnose our AC system and present options rather than try to push us solely into spending the most money. We appreciate the team at The Cooling Company and know, without a doubt, who to contact for our HVAC needs!
RGNorris Photography
New technician Jad arrived on time and was very friendly and seemed knowledgeable. He was shown the location of the heating units and took care of business in a quick and efficient manner. He explained the work after completion and showed photos of the areas he mention and all looked well. There were no major issues and thing should be working for the season without a problem.
Lou Montgomery
The Cooling Company has the best customer service that I've experienced from any company in a long time. From the people who answer the calls to the technicians (especially Justin & Edgar) who come into your home, everyone is just so friendly and easy to deal with. They are respectful and don't try to oversell anything. I highly recommend them.
Scott Hamilton
Just had routine heating system maintenance done on a rental property and the tenants went out of their way to say how nice the technician, Edgar, was during the visit. They said he was personable and efficient. He also called me after the service to tell me about the maintenance and I have to agree he is thorough and friendly. I can't say enough good things about TCC and their staff --- top notch!
Amber Hernandez
I have called The cooling company a couple of times to fix up my ac and heating and they have been very helpful. They arrived on time, they communicated with me the problems in detail and with pictures, which I liked. They’re great don’t hesitate to call them for you cooling, heating, and plumbing needs!
Dave Sheehan
Edgar, the technician, spent the necessary time at my home to fully check out my furnace and provide detailed feedback and recommendations. This is typical of the service I routinely get from The Cooling Company, and I wholeheartedly recommend them to anyone needing AC/heating service and expertise.
Chris Senske
Edgar did a wonderful job, very thorough and on top on all that friendly. Thanks Cooling Company Team for sending a great representative to do my system checkup.
Party Aid
I recently bought a top of the line Lennox system from Ray and the cooling company. It was expensive, but it’s certainly a lot better than what I had before and I’m really happy I went with the cooling company. Other companies I engaged were overcharging for lesser equipment. I really feel Ray and Justin went above and beyond to make sure I was happy. Variable ACs are far superior than the standard counterpart. I’m very happy I ended up with the system I got from the Cooling Company. Thank you Ray and Justin.