Focus Plumbing LLC
Review Summary
- Positive Feedback: Excellent customer service, thorough, patient, professional, respectful, knowledgeable, quick, clean, efficient, and honest.
- Specific Technicians Praised: Gustavo, Brandon H, Victor, and Carlos.
- Services Mentioned: Repairs (water main leak, water heater, clogged drains, faucet, toilet), installations (tankless water heater, toilet), and maintenance (water heater inspection/flushing).
- Timeliness: Fast response times and punctual arrivals.
- Pricing: While some found prices high, the quality of service often justified the cost.
- Overall Satisfaction: Highly recommended and customers would use them again.
Reviews
View All on Google4.8
(1337 reviews)
Frank Johnson
February 7, 2025
Gustavo did an excellent job with his customer service. He explained everything in detail with a smile. He was very thorough and patient. Also, arrived at the top of the 2 hour window I was given. Impressive. Thank you
Ryan Gilligan
The technician that helped me, Brandon H, was very professional and did a great job. I am also happy with the turnaround time by Focus Plumbing. I called at 8 AM about an underground water main leak, and by noon the repair work was complete. It was probably not the cheapest repair I could have gotten, but the professionalism and timeliness makes it worth it. As well as peace of mind knowing the job was done right. Overall I am happy with the service.
Amardeep Kumar
Honest and professional company Gustavo was honest and respectful and knew his job well. He changed the part and not the entire water heater for a small drip. He saved me thousands by repairing it . Highly recommended them! A++
Dena Anderson
Victor at Focus Plumbing did an amazing job, was quick, didn’t leave a mess and was very respectful and knowledgeable. It was not cheap but that’s not his fault. $410 to replace a faucet I had already purchased seems crazy expensive to me but I know everything has gone up in price. Overall, I was pleased at the service provided and the quality of work done.
Zarreen R. Fenton
I had an issue with my water heater this morning and called for service. Victor arrived very quickly and was highly professional, clean, and meticulous. He thoroughly explained the problem, provided accurate pricing information, and was incredibly kind. His follow-up was excellent as well. I highly recommend Victor!
Jill Wagstaff
Gustavo worked very efficiently and took care of our issues when we were short on time trying to leave for a vacation. He found ways to take care of it and saved us money. We had clogged drains that happened this morning and Focus was here within an hour and a half. I would definitely use them again.
E Eli
We are very happy with Brandon. He detached the defective toilet last week and provided an estimate an install with additional work. He came back this week. He re-reviewed his estimate. We agreed to the work. He was very polite, quick, clean, and provided product care tips.
Scott Wilson
Very pleased with the service from Focus plumbing. Carlos was very helpful and explained the various issues that needed to be addressed and answered all of my questions. Very thorough and professional. This is the company that installed my tankless water heater a few years ago and I am glad they were able to service it for the annual maintenance inspection and flushing. The rate was more then fair.