Got Plumbing
Review Summary
- Mixed Experiences: Some customers report excellent service, fast response times, fair pricing, and quality work. Others experienced poor communication, unreliability, and potential miscommunication about services.
- Positive Aspects: Praised for quick response, efficient repairs, reasonable prices, friendly and informative technicians, and going the extra mile.
- Negative Aspects: Issues with communication (callbacks, scheduling), potential for miscommunication about services, and unreliability.
- Services Mentioned: Water heater installation/replacement, leak repairs, water line replacement, gas leak assessment.
Reviews
View All on Google3.7
(22 reviews)
Jo Nichols
So, I'm a senior citizen, new to the city. Southwest gas told me I have a gas leak and need a plumber. Called Got Plumbing on Tuesday from referral flooring company that I will be using. Got Plumbing came out to assess on Wednesday and told me permits would have to be pulled, gave me an estimate and said they would let me know. The receptionist, Diane, didn't call me back the next day after saying she would (why can't people call back?, so rude!) and finally on Friday at 4:30PM she told me Got Plumbing would be here Saturday morning at 9 to fix, but first they would have to see if permits would have to be pulled! What? Didn't they already tell me that? I was so furious and crying, since this was the 4th company I had called, I hung up on her. I then called back and it went to VM. Needless to say, nobody showed up Saturday morning. Check another incompetent company off my ever growing list of contractors.
Carlo Irigoyen
July 25, 2023
Got plumbing gave me a very reasonable price to run a new main water line into my house after my current had sprung a leak. They trenched through my front yard and ran a discrete new line through the front of my house. This was hard because there wasn’t much room to work with. The work was done perfecta and I’m extremely happy with the results. Definitely recommended them.
Bridgette Murphy