Loyalty Plumbing

Their team (Jared and Adam) were very professional in explaining the work to be done and did the work as described ... water heater and shutoff valve replacement. They reviewed cost details and what was to be included (and not included) before we agreed to have the work done. They cleaned up work areas and took away old parts and materials ... even wore shoe covers when inside the house. Not the least cost option, but worth having work done quickly and professionally. Before and after pictures posted.

Marlon P. was amazingly helpful in resolving our dripping kitchen sink along over the busy holiday season. He was professional and courteous in all interactions with me and my family. His representation of the company has made me a loyal customer. UPDATE: New sink expertly installed- my family and I could not be happier with the service provided by Marlon P. and Loyalty Plumbing!

Great service and fast response from Loyalty Plumbing. Luis was very professional, friendly, and knowledgeable. He took his time and got the job done in a timely manner. He did an excellent job with replacing my tub spout, overflow gasket and valves. I highly recommend this company to family and friends. Will definitely use this company again. Thank you Luis for all my needs.

Update: We had a new plumber, Jason, and he was really good at his job. A nice guy too, we were very happy with his work. He went out of his way to make sure we got any issues covered. This company stands by their name, loyalty, to their customers. The first job I got done with loyalty Plumbing a year ago was I needed a sink ASAP. They gave me a great price for the labor and they did it in the same night. I called at 4 PM they came out 45mins and started on the job and took away my old sink and put in the new sink and the fixtures, and then added the reverse osmosis that gives good water. 😂 They were very polite and as they were working they were answering all my questions and they were happy to do it. The owner of Loyalty Plumbing, Alexy is so amazing she makes you feel at home. And if there’s anything wrong, she’ll make sure her loyalty employees are out to do the job ASAP and they do it right. It’s going on two years and never had to call them back to refix any work they done.👍. The most awesome thing is being a member of Loyalty Plumbing because you get some perks. Alexy herself calls to remind you once a year to come out to make sure everything is working well in your home. You get amazing discounts on anything that needs to be done and they have amazing financing if needed. So last year I asked them about a water heater and a tankless water heater. There incredible Alex came out for the yearly maintenance he was funny, friendly, and answered any questions I had and was very patient. Alex drained the water heater out. It had rust in the water. He was letting me know that the water heater is old and needed to be replaced. He gave me two options another water heater or a tankless water heater. They both was priced very well, but we decided to go with the tankless water heater December 2023. They also refreshed my water softener tank that works even more amazing than before. I love the tankless water heater they put in. It feels so good to get hot water at all times. Angel and his partner Noah was the ones that put in my tankless water heater. And they did a great job. My HOA community is very strict on how things should look on the outside of your home. Alexy went out her way to match the paint that I have on the side of my house, sent Brian to paint the pipes from the tankless water heater. Just a week ago, my water softener was leaking and they sent out Adrian On a Sunday. he was smiling when he reached the garage door. I told him about the leak from the softener and the salt smelled moldy. He went the extra mile of kindness. He poured it out and cleaned the softener can. That brought tears to my eyes not only he rinsed the can out, He even put it back in good condition and then tightened up the hose that was leaking and regenerated the softener and poured the two new bags of salt softener in my garage into the can. He also shoveled up the old salt from the street and put it in the trashcan and cleaned up after. Adrian Was also happy to answer any questions I had on the softener and he also said if anything happens, just call them back. I was so happy, I gave Adrian a big hug and, pineapple juice and homemade chocolate chip cookies🍪. Even my cats are happy with Loyalty Plumbing and they are very hard to please.😂🤣😂 I also don't want to forget their amazing Justin that's in the Financial department. His Voice sounds so calm and relaxed. He needs his own radio station🤩.

After getting multiple estimates for my plumbing problems I couldn't be more happy with loyalty plumbing and they now have a loyal customer. Marlon far exceeded my expectations and went above and beyond for not on the BEST PRICE but THE BEST SERVICE. I mean when I say ABOVE AND BEYOND. I could not be more thankful and now my issue is resolved. Did I mention quick service too. Any plumbing needs I'll always remeber and come to loyalty. You will not be disappointed. Ask for Marlon he got you!

Daniel from Loyalty Plumbing was extremely helpful in identifying leaks in my home. He was patient, thorough, and very knowledgeable throughout the entire process. He took the time to explain his findings clearly and ensured I understood everything. His professionalism and attention to detail were truly appreciated. I highly recommend Daniel for his expertise and excellent service!

Luis with Loyalty Plumbing came over to service and flush our tankless water heater. When he arrived he informed us that the builder (Richmond American Homes) did not install the proper plumbing for a flush to be completed. Luis gave us a quote on the spot and was transparent and honest with what was needed. He quickly installed all the necessary plumbing as well as flushing the system at no additional cost. Overall amazing experience with Loyalty Plumbing. Thank you.

I had an excellent experience with Loyalty Plumbing and want to give a 5-star review! I worked with Luis, Marlon, Brian, and Jared, and everyone was incredibly professional and friendly. Jared, in particular, was a top-notch technician who went above and beyond. They were available quickly, even on the weekend, which was a lifesaver. While their prices may not be the cheapest, the outstanding customer service and warranty make them well worth it. I highly recommend them!