NORTH STAR PLUMBING LLC

Like MarchHare59, I purchased a toilet from Lowes that required installation. Aaron was dispatched for the job within 24 hours of purchase. He completed the install quick, fast and in a hurry. Very professional workmanship, and Aaron himself, is a very polite, easy going gentleman. I have to include that the old toilet was taken away as well.

I had two new toilets installed through a purchase I made at Lowes by Northstar plumbing and I was impressed by the quality of the install and the professionalism displayed by the plumber they sent to do the job. Aaron was friendly, polite and thorough in his attention to detail, making sure that the new toilets were seated properly, cleaning up after they were installed and hauling away the old toilets with a minimum of fuss. I was very pleased with this necessary upgrade to my home and with Northstar Plumbing.

Highly Recommend, quick and efficient. Great customer service and always handles any service calls we have for our commercial properties.

These people are liars. As noted before they will say that they came to your house and called you; but they don’t. When you ask for verification of the phone call and the pictures they took of the house, they will not provide it. Why? Because they are liars. My door was open and a note was on my door on two different occasions. Handy is the company that assigned them through Lowe’s. Whatever you do , don’t hire these people. They canceled on me five times over a year period. I was forced to use handy because it was already paid for. I would have gotten another company but I was stuck with these losers. So they come outside the window given and then lie that they were at your house within the window. Horrible customer service!

North Star plumbing can not keep an appointment. I bluntly stated that I was only available Saturday as I have to work. They kept rescheduling my appointment for times I was not available without talking to me. I finally rescheduled again for Saturday, and the guy shows up on Friday while I'm still at work claiming I had an appointment. I never ended up using this company and won't ever! Lowes hooked me up with Allstate, who is far superior!

Installed garbage disposal. However he left the old drain covering from my old disposal and took the new one with the box,, warranty etc.. with him.Then when I called to complain, Lowes called the company he said he took it because he stated some customers like to keep their old ones? What!? If that is true that should have been a question asked of me. Not just taking the new item I purchased. Even if for some bizarre reason,, I wanted to still use my old one,, the new one still belonged to me.Then. for rescheduling Lowes set up the time and when I called to confirm, they never called me back. Terrible!

I had an emergency and needed my kitchen faucet replaced and installed due to a plastic piece failing and beginning to leak. They were super busy but hearing my problem over the phone, the owner came out himself and replaced the faucet. He had to crawl under my kitchen sink like McGyver which was really something because the area was so hard to reach and get to. Top notch service and professionalism. Highly recommended.

They don’t show up on time. They don’t call. I have never used them.