Pipe Dreams Plumbing
Review Summary
Pipe Dreams Plumbing is highly praised for:
- Professionalism and Quality: Consistently delivers high-quality work and stands by their repairs.
- Honesty and Transparency: Provides clear explanations, honest assessments, and avoids exaggerated claims.
- Excellent Customer Service: Knowledgeable, patient, and responsive, with prompt communication.
- Fair Pricing: Offers competitive quotes and reasonable prices.
- Reliability and Punctuality: Arrives on time and provides good timeframes.
- Cleanliness and Respect: Maintains a clean work area and respects property.
- Positive Team: Chance, CJ, Emmanuel, and TJ are frequently mentioned and praised.
- Comprehensive Services: Handles a wide range of plumbing issues, from minor repairs to major replacements.
- Highly Recommended: Customers are extremely satisfied and would use their services again.
Reviews
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(28 reviews)
Rick Jones
I can’t say enough good things about this business! A year ago, they did extensive plumbing work for me, and I was impressed by their professionalism and dedication to quality. Recently, when a new leak appeared, the owner personally came by to assess whether it was related to their previous work. True to their word, the plumber assured me back then that they stand by their work and will fix any issues that arise. It turns out the leak was due to a separate issue under the tub, but the owner went above and beyond to explain the situation clearly. He even showed me video footage of the leak as it happened—how AWESOME is that! No guessing games, no exaggerated stories, just an honest and straightforward assessment. Their integrity and transparency are second to none, and I wouldn’t hesitate to recommend them to anyone in need of reliable plumbing services.
Benjamin Espina
We have had an issue with a leak in our house for a while. We found Pipe Dreams on Yelp, and after reading all the great reviews, we knew they would be perfect for us. Chance, the owner, was not only knowledgeable, but also so honest and patient with us. He and his team, including Emmanuel and TJ, were amazing to work with. We ended up needing them to make multiple visits to fix our leak, and communication with them was always prompt and easy. We are so happy with their work and would highly recommend their company!
Vin Wu
Looking back at all the repairs Pipe Dreams have done for us I realized I really appreciate them for all the help. Chance and CJ have taken care of us many times. Some of the work they have helped us with are, changing kitchen faucet, changing garbage disposal, replacing old pipes underneath the kitchen sink and bathrooms, old water valves, bathroom faucets, diverter valves, fixing body spray jets, fixing Jacuzzi hand held spray, and our water main that it went out. All of these repairs were done well, and also at a reasonable price. I want to note that when I got our water main fixed I got a few other quotes and Pipe Dreams was the most competitive. They are licensed and honest, if they feel the project might need more investigating before they can give you a more accurate quote they will come out and look. I appreciate it since I understand that this takes more of their time and they might lose out if the project doesn't make sense. They give good time frames and arrive on time and communicate very well. Easy people do work with, I appreciate that about them a lot. I can just call Chance and let him know that "it's Vinny" and get help. CJ seems to be the one that we work with most of the time now and it has been great, he's a very good guy and is just as easy and good to work with as Chance. They have been courteous and polite every time they are out here and respect our property with booties that they bring with them. They leave the area very clean and have many forms of payment that they accept. They are on my short list of service companies. After utilizing Pipe Dreams for over a decade, I confidently recommend their services.
John Pantuso
True Professionals, every single person I spoke to or had interaction with were helpful, and friendly. I was extremely impressed with the phone walk through of their repair plan and of course the actual install, to include Pipe Dreams contacting necessary inspection agencies and acting as intermediary until all business was concluded.
Paula Rogers
Chance was extremely professional, friendly, and helpful! We wanted a second opinion due to the high quote and uneasy feeling we had from our home warranty company for a plumbing leak. I was very pleased with Pipe Dreams Plumbing's quote and proceeded with their services. The leak was fixed in one day! I will absolutely call them again should another water leak or any plumbing issue arise!
K H
CJ just finished a complete toilet redo and he was fast, nice, clean and a great guy. I would highly recommend CJ and Pipe Dreams!
Kellie Whitney
Chance was recommended by someone I know in Vegas. I was dealing with something for my mother’s property. I called and left a message. Chance returned my call promptly. After a brief discussion I wanted to hire him only to find out that he did not service my mother’s area in Henderson. I asked if he had a recommendation, and he did. I called the other company and they had someone out within an hour. Chance was polite, professional and asked very good questions to clearly understand the situation. I would have happily hired him if he serviced the area. Thanks to him I had the issue resolved quickly at a very reasonable rate.
Gillian Griffith
I’m so thrilled with the entire Pipe Dreams team. I found them after receiving three different estimates for a main water line replacement. Not only was their quote the most fairly priced—but their approach made way more sense to us than some of the others did (most of which involved tearing up and replacing concrete) AND we absolutely loved everyone we dealt with—from the owner, Chance, to the plumber on our job, CJ. We chose to go with them and are SO glad we did. Even the city inspector commented on how thorough their work was. The funny thing is our neighbor saw them working on our yard and then hired them to replace her main water line (she had the same leak issue we did), and she texted me days later to thank me for the recommendation and say they were “the most professional company” she had ever worked with. Props to CJ and team for making what could have been a major headache a seamless, smooth, affordable-as-possible process for us. We are thrilled.