Ferguson Plumbing Supply
Description
Wholesale distributor of plumbing, HVAC, waterworks, fire protection & facility supplies since 1953.
Review Summary
- Negative: Corporate greed and poor treatment of employees.
- Positive: Helpful and patient service from David in the parts department.
- Positive: Good selection, fair prices, and part availability for older items.
- Positive: Good customer service, great prices, and knowledgeable staff.
- Positive: Excellent for kitchen and bathroom design.
- Positive: Great deals and service overall.
Reviews
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(22 reviews)
Nathan Lowery
it is obvious that this cooperation only cares about money. Cooperate has hamstrung this branch. the great staff that is left at this branch is doing all that they can to provide the best customer service. This review does not reflect upon the individual branch only Ferguson as Cooperation, their treatment of the human beings that work for them and the overall greed that is cooperate America.
Kathryn Bopp
I wanted to share my experience with their parts department this morning. I drove an hour to pick up a large shower pan. Most people there were plumbers, then there was me. I had my Ford Explorer which I thought was big enough to carry the item. I paid for it and they brought it to my trunk to load it only to find out it wouldn’t fit. Utterly disappointed I was leaving to come back with a bigger vehicle. But after calling my husband he suggested we take it out of the box and try to slide it into the back diagonally. So I went back inside to ask David if he would take it out of the box and try loading it in my trunk. They opened it up and sure enough it went in on the diagonal, but I had two car seats installed that I then needed to take out to fold down the middle seats. David was far beyond helpful and patient with me, loading this shower pan. He helped take out one of the car seats as I couldn’t remove it myself. It was, in my opinion, far above and beyond the call of duty. He did not make me feel like I was being difficult for trying to make it work. He was so kind and patient with me and the process. I know I’m not the usual customer for plumbing parts, and he was nothing but awesome. David- you deserve a Christmas bonus! We will shop here again. Thank you!
Vicki M
They had the part in stock I needed for a faucet. Considering the faucet is pretty old and the last time I got the same part was 11 years ago and it only went up about $2.50 not bad!
el chapin
Good selection for repair parts at a Fair price good customer service
ray smith
Great prices for materials thing for hvac and plumbing
john handka
Very knowledgeable and friendly staff...
Kirk Barlow
Amazing a must for kitchen and bathroom design.
nigel harrison
Great deals, great service.