Hawthorne Plumbing, Heating and Cooling

After calling 6 other companies this company was able to come out same day!!! Especially when I told them my house had flooded. The other companies didn't see it as urgent. It was a wonderful experience from the moment I called. Angela was very helpful sweet and professional. My service was scheduled with Anthony. He assesed the situation quickly new exactly what to do and was able to explain things to me and my husband. Work was done efficiently. He took his time to make sure our main line would back up. Me and my family thank you!

Jeremy R. was our plumber, he went above and beyond for us! He did an amazing job and made sure everything was working perfect before he left! Excellent customer service! We will definitely be referring everyone to Hawthorne! Thank you guys for your help and making sure we were treated right! And taken care of! Well over 10 stars if I could! They also text you and keep you updated when the plumber is on the way, which was very helpful!

I just wanted to get feedback on my experience with Hawthorne, plumbing heating and cooling. I had one leak under crawlspace that I knew about. All other companies that I called were at least 3 to 4 weeks out. Hawthorne, plumbing and heating was able to come out within less than seven days . Nathaniel Gutierrez Was my plumber and he arrived on time in a professional manner. He went through and did a thorough inspection and found one more additional leak that I didn’t know about which was pretty severe. Even though the price was higher than I expected, he did a wonderful job explaining in detail what he was gonna do to fix the issue. He was able to repair the leaks and the Plumbing issues that same day. I know price is a concern for everybody including myself, but there’s something to be said about paying for good service and a good warranty with the repair along with somebody who is professional and on time. Thank you very much for taking care of my plumbing issues and help me protect my home.

I called early afternoon after my water heater stopped working. Around 90 minutes later, Nate was at my door and got to work. Ultimately I decided to do a full replacement since my WH was 12 years old and I’d already replaced all the parts that could be replaced. They made the process quick and easy, and now a few hours later my house has hot water again!

Nate and Anthony did a wonderful job for me. They were professional, respectful and went the extra mile cleaning the tub and shower for me after they put everything back together. I called seven plumbers on a Sunday morning in an emergency. One did call to let me know they don’t do drains. One set up an appointment for later in the day but Nate was the one who responded early Sunday morning and showed up. He had to come back Monday but he was able to do what he said. All the others that are open 24/7 never even called me back. If you need help, call Hawthorne and ask for Nate and Anthony.

Hawthorne plumbing was very helpful.Calling them and getting an appointment set up Was very easy. Their service tech Jeremy rodriguez was amazing.He was on time , explained everything he was doing and also gave me preventative tips so The problem won't come up again hopefully.This was my first time dealing with them.And I definitely would recommend them

Sold a terrible heater for my home. Then the guy came for the water and he supposedly checked the bathroom and never turned back on the water. When the guy came to install the vanity water sprayed everywhere. Quotes me the highest price water heater. I called because the water pressure was still low after he came out and said it just needs to be replaced. Turns out that’s not the case. Their only saving grace in that place is Winter who answers the phone and Chris. Do not allow anyone else there but Chris to touch anything in your home.

Really, really great service. Broke my shower handle Monday afternoon. Within 24h they were here, fixed it with parts on board and had gone on their way. They take credit cards and my dogs liked them. So if you get a doggie seal of approval, you certainly get mine. Update: have needed their help 2x since then, for a furnace issue (caused by improper installation!) and some overdue maintenance plus a surprise repair to the water heater (diagnosed by Chris while he was fixing the furnace). I learned a lot from Chris, and was disappointed that the folks we depended on to install the furnace properly missed the mark on the set up. Once again, I recommend this company with the highest possible confidence in their abilities and knowledge