Jolly Rooter

My old hot water heater that is in my garage, decided it was time to retire. I knew it was going to happen. So, before it retired, I did some research for a new hot water heater. And I learned about the tankless water heaters and decided that a tankless is what I wanted. Jolly Rooter was recommended by a good family friend of ours. So, I called Jolly Rooter and spoke with the owner himself, Rich Jolly. He came out and recommended that if we are going to go with a tankless water heater then he suggested we get the Navien 240A2 Tankless hot water heater. The estimate he gave us was higher than what we estimated. So, he told us to go ahead and get other estimates and compare. So, we did and got one more estimate from another company selling us the same Navien 240A2 however, they were about $1,000 more. So, needless to say, we called Jolly Rooter back. Upon arrival, they had everything they needed to remove my old water heater and install the new tankless water heater. It was definitely a whole day job. They seemed to know what they were doing and explained everything to me, had some laughs, and wouldn’t you know it, the job was done. Now, with tankless water heaters, and he explained this to me, you will not get “instant hot water”. You will still have to wait for the hot water to run through your pipes to the point of use in the house. However, the main selling point of the tankless water heaters, is that you now get ENDLESS hot water without the worry of running out of hot water while you’re taking your 4hr long shower. Which is awesome. Now, mind you, now that you have endless hot water, you still have to mind your water usage or before you know it, your water bill comes in the mail and it’s $500. All in all, I am very happy with Jolly Rooter and the service they provided me when it was time to say farewell to old faithful and hello to endless hot water. And since he did such an amazing job, I will be calling him to do more plumbing. Good service makes customers for life.

Jolly rooter did a water heater replacement for me at a rental property in Reno. It was a nightmare of a location to get the old one out from. They coordinated with the tenant, were very reasonably priced, and I didn’t have to do a thing besides call them and order! Very easy to do business with and very clean work. Highly recommend!

We had a sudden leak happen in our master shower drain that is on our second floor, over our entry way. Rich and his team came out, looked it over, gave us a quote and were so knowledgeable, that when they went to fix it, got it fixed in half the time they quoted! I highly recommend them for your plumbing needs!

Rich and John are both incredibly professional, knowledgeable, and super friendly. They’re helpful with advice to prevent future problems and preventative maintenance. Their attention to detail and dedication to getting the job done right the first time. Best of all, their pricing, it’s fair and transparent with no hidden fees. It’s not often you find a company that’s both reliable and affordable. I’ll definitely be recommending them to friends and family! Thank you for the excellent service to our community.

Okay, I do not take the time to write reviews unless I am absolutely pissed off by the company, so take my review about Jolly Rooter and Rich to heart. What an amazing, honest, fantastic, honest, caring, and honest plumber!! He came over to my mothers house and fixed her kitchen sink AND her bathroom tub. She thought she was going to have snake her entire drain and Rich said, let me clean it out first and go from there. Well, he was right! He unclogged it, treated her drain with a prevention treatment and saved my mother a lot of money! Weeks later her kitchen sink and bathtub drain are still working marvelously! Words cannot express how amazing this company is - throw away your old plumbers number and call Jolly Rooter; you will NOT be sorry!! Thank you Rich!!

Jolly Rooter is our go-to plumber. We have had an issue with noisy plumbing and water pressure for a few years. Rich and Matthew did great work, diagnosed and actually solved the problem. We needed a new Pressure Release Valve - the one installed with the home was cheap and way too small - you can see the picture attached, the one on the bottom was the original & the one on top was the piece installed by Jolly Rooter (huge quality/size difference)! This is a huge relief and we can’t recommend them enough. They truly care about their work and fixing the issues. Thank you!!

Just took my first hot bath in months that didn’t require vigilant watching of the water temperature that keeps going from hot to ice cold… hallelujah! We’ve had hot water heater issues for months and after trying everything (including hiring another plumber) to get the hot water heater fixed, we reached out to Rich. He responded right away, showed up on time, gave us a reasonable estimate, and got a new, way better hot water heater installed the next day. Great communication and wonderful service overall. Friendly, knowledgeable AND professional. The best combo. We’re so grateful! Thank you Jolly Rooter!

I found them on Yelp and they responded immediately and answered my questions. Other companies on Yelp sent me automated responses to their website or a phone number to call. I appreciate that they answered my questions and I communicated with them quickly and they were able to fit me in on the same day. They helped guide me in determining my options for my particular circumstances. They followed up and I am very happy with the service they provided, the quick response and the way they do business. I highly recommend you call them if you have plumbing issues and you like personal service.