Rooter Man Plumbing of Reno

When I first had an pipe issue at the end of January, I got a relatively fast response. The guy, Brandon, who came out was very knowledgeable and was great to deal with. However, the days following the initial call, I noticed water pressure hadn't returned to many assets of my house so I tied to call them back for a follow-up. I then spent all of February attempting to get them back out here, reaching out at least 11 confirmed times that I could find in my phone history, and only being told "we'll call you back" or "text me and I'll get back to you". They never got back to me. I had someone else come out today and solve the issue in about a half hour. Rooter Man might know their plumbing, but the customer service is atrocious and I can't recommend their service.

Dan completed the fastest repair of my water heater ever. He called ahead & showed up exactly when he said. He listened to my input & was quiet & efficient. I have found my plumber & my plumbing company