Rooter Man Plumbing of Reno

When I first had an pipe issue at the end of January, I got a relatively fast response. The guy, Brandon, who came out was very knowledgeable and was great to deal with. However, the days following the initial call, I noticed water pressure hadn't returned to many assets of my house so I tied to call them back for a follow-up. I then spent all of February attempting to get them back out here, reaching out at least 11 confirmed times that I could find in my phone history, and only being told "we'll call you back" or "text me and I'll get back to you". They never got back to me. I had someone else come out today and solve the issue in about a half hour. Rooter Man might know their plumbing, but the customer service is atrocious and I can't recommend their service.

Dan completed the fastest repair of my water heater ever. He called ahead & showed up exactly when he said. He listened to my input & was quiet & efficient. I have found my plumber & my plumbing company

I called Rooter Man because of a leak under the kitchen sink. They said someone would be here in 30 minutes. That was hard to believe, but within 30 minutes, Dan showed up. He looked at my plumbing under the sink and gave an estimate before starting the job. Dan did a great job and even brought in his own trash container to clean up. I feel I finally found a professional and trust worthy plumber.

Daniel was the best he's been at my house a few times because it's old-historic, and has some old plumbing. He showed up right away, got the job done. I couldn't be happier!

Daniel came to our older home and rotor-rooted our clean out drain. He was efficient and knowledgeable about our drain issues. He explained what options we could take to extend the life of our drain system. We value his insight and experience and would recommend him to anyone looking to have a quality service in this area.

Have had Adam work on a couple of issues on an older property with clean out issues. Also a issue with a unusual hot water heater the even the company manual of the manufacturing company was not sure of why the tank was made in that way it was. He is very patient knowledgeable polite definitely professional and even worked around nosy animals. He was able to resolve all the problems now we're waiting for the building inspector to come out and pass the work the way it had to be done. Working with Adam was a pleasure and the prices were very reasonable for the hard work he put in. I highly recommend this company and we'll use it for any of my situations in the future

Very quick response, Branden is knowledgeable and professional. Very honest price. I’m very pleased with Rooter Man. I definitely recommend them for your repairs or projects.

They were very responsive and efficient when our water heater broke. Adam was our plumber and he was very professional and communicative. We would definitely use them again!