Wiley's Plumbing & Heating
Review Summary
Wiley's Plumbing & Heating receives overwhelmingly positive reviews, praising their professionalism, promptness, efficiency, and friendly service. Customers highlight their responsiveness in emergencies, quality of work, and cleanliness. They are commended for their honest pricing and support of a family-owned business. However, one review details a negative experience with missed appointments and poor communication, resulting in wasted time and no service.
Reviews
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(55 reviews)
Tony Zamboni
It is with great pleasure I write this review. Recently my daughter had an issue that required immediate attention. A water flow system needed to be installed in her home. There were only four days to get this completed. I contacted Wiley plumbing as I have used them in the past with fantastic results. I explained the situation to Jason the owner and he scheduled and sent employees to our rescue the next morning. I can't say enough about this companies professionalism, promptness, and highly efficient work ethic. The system was installed and functioning by mid day. Not only did they do a great job they cleaned up after the issue and made sure we had no additional concerns. I highly recommend Wiley Plumbing and will use them again should the need arise.
Michael Ferro
Last week we woke up to a very cold house do to furnace not staying on. I had to fix ASAP don’t want my 4mo grandson to freeze. Called Wiley's Plumbing they came out first thing in morning had furnace up and running. Everyone helpful and friendly. Thanks again for great service. Will definitely be using them for now on
Amina B
Love these guys. Wiley's installed the HVAC and plumbing in my newly-constructed house and did a great job from installation through inspection. A couple of things popped up recently that needed attention and they were so responsive and professional, and resolved the issues. Great service. Jason, Robert, Ralph, Isaac, Kristin, Jennifer (I know I'm missing a few) have been so nice and sensitive to my situation - I thank them!! - and recommend Wiley's for anyone needing plumbing and HVAC services. And they're a family-owned business that has been in Reno for years so happy to support them!
Jennifer Hlade
December 27, 2023
This company gets 5 stars, the professionalism of rapid scheduling and price quote with Sierra was handled promptly. Ralph the plumber and his tech was very efficient, extremely professional , and pleasant. They cleaned up , left me with a beautiful water heater and even made me a sticker with a date on it for a reference for future maintenance . The price point was honest and I love supporting excellent mom and pop businesses. Thank you Wiley’s for your great work .