Friendly Plumbing
Review Summary
Friendly Plumbing receives mixed reviews. Positive feedback highlights their knowledge, friendliness, quick service, reasonable prices, and meticulous work, with specific praise for technicians like Billy and Carlos, and office staff like Alex and Julie. Negative reviews cite poor communication, incomplete work, unprofessional behavior (leaving a mess, not finishing the job, rude staff), and questionable diagnoses. Some customers experienced issues with home warranty assignments.

Reviews
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(56 reviews)
Kimberlee Burciaga
This is the second time I’ve had Friendly Plumbing come out. They are meticulous to detail, knowledgeable about the plumbing systems especially within our subdivision and helpful. I highly recommend!
Melanie Register
I've used them twice, and great experience both times. Knowledgeable, quick, and really are Friendly! Recommend!
Angelina Martinez
I highly recommend this company the issue was resolved for my water heater my technician Billy was awesome great customer service very friendly thank you so much I appreciate you
homerental spring2023
Alex the coordinator was very responsive and got someone out to my house quickly. The plumber Carlos was very professional and friendly. He quickly diagnosed the problem and fixed it in no time. The work was done neatly and professionally. I was very happy with the price.
Travis Morris
June 10, 2022
Great service we'll priced, and they are friendly. We've had several jobs done but the biggest was putting in a tankless water heater. It was bigger than we thought it would be but it's been amazing.
Aaron Kudatsky
Stay away, horrible service! This company was assigned to me through my home warranty company. I had a drain clog. First, was hard to get a hold of someone to get an appointment. Then finally get a plumber scheduled, he comes out, didn't fully complete, the job, I had to call him to come back. The primary issue was in the downstairs shower, he basically said the pipe was ruptured, and would have to tear the whole bathroom apart to find/fix the issue. I was skeptical of this response, but besides the point, I was out when he was there. And when I came back (after it had rained), my bath rug was dirty/wet/muddy. The plumber didn't re-install a few wall panels either. Then a week or 2 later, a different tech came out. He checked out the slow shower drain, started doing some work to clear it, and seemed to be making good progress. He mentioned nothing of broken pipes, just said it would take some additional work/time. This was in the late afternoon, then he said it was end of his shift, so he just got up/left. Also didn't replace some of the wall panels he removed. Long story short, they said tough luck on the rug, and they weren't going to come back out to properly finish the job (when the home warranty company called them about this, they just said to find someone else. Receptionist/office manager was completely rude, and hung up the phone on me. Highly recommend going with another plumbing company that offers good service and integrity in how they do business, because there was nothing "friendly" here.
Pokégators
October 26, 2023
I used Friendly Plumbing through my home warranty company, Fidelity. Initially Carlos came out and had a similar 1/2 hp garbage disposal in his hand but I wanted an upgrade. Eventually I purchased my highly regarded, upgraded garbage disposal from Costco. Carlos returned. And by the way Carlos is both, well, friendly, and efficient. Very happy with the service. Also happy at the office front with Julie and Alex helping me along the way. Thank you!
Megan Chitwood
We had an emergency with our hot water heater and not only were they able to come out the very next day, their quote was over $1000 cheaper than other places! I am not sure who the technician was that came out to the house but they did a fabulous job! They left the area cleaner than it was before and they went above and beyond replacing the pipes and added something that was needed and they did not change their quote! Highly recommend this plumbing company to anyone!