Root-O-Matic, Inc.

Jonny came out to take a look at a sewer pipe that was having intermittent backup issues. Jonny was recommended to me by a real estate friend who had used them several times for various inspections and repairs for home sales. I previously had another highly reviewed drain company come out and tell me that my pipe had various belly's causing the backup and that having them do a hydro jet would help but potentially I needed to replace the pipe. The other company did not have the license to perform the work (thank goodness) and that's why I reached out to root-o-matic, and also had two other companies coming for quotes on potentially replacing the pipes. Jonny came out with a noticably higher end camera setup than the previous company and was able to determine in minutes that the issue was in fact just a root intrusion. He also confirmed the slope/pitch of the sewer was fine and didn't have any belly's that were causing issues. I recieved a super high quality video from Jonny that was fully commentated with the root issue and condition of the line. The video I recieved from the previous company was literally a cell phone video taken of the lower quality video screen they were using on thier equipment. We scheduled an appointment for his team (Darrin and JJ) to came out with their rooter and extracted the root resolving the problem. Jonny did give me estimates if I wanted to do partial or full pipe replacement but suggested that there was no reason to and to just maintain the root issue in the pipe until another major issue occurs (which could be decades from now). Full replacement would have been north of 5 figures from any plumber in town. Jonny easily could have went with the other companies findings and I would be massively in debt. I can't recommend them enough for this type of inspection and service. I imagine all their work is performed with this kind of integrity.

Everything from start to finish with this company was professional! Johnny did the estimate and explained the job and timeline and introduced the person who would be doing the job, Nathan. Every person I encountered was kind and professional making me feel comfortable and confident in the repair. We had a large pipe in our yard burst and they worked quickly to fix it and communicated everything along the way. So happy to have found an excellent, reliable and trustworthy plumbing company! Will never use anyone else, you won’t regret using this company.

Jonny and his team are great to work with. Honesty, integrity, and craftmanship are just a few words that come to mind when I think of Root-O-Matic. I was happy to have the team come out to locate and inspect a septic system on a house I was considering to purchase. Knowing there was a time crunch for our inspections, they squeezed us in. We couldn't be happier with services and prices. If you are located in reno, Sparks, or the surrounding areas give these guys a call!!! I know I will be next time I need a great plumber.

Root-O-Matic did a great job at our place, Johnny specifically. They thought outside the box and worked within our budget to fix our septic without just saying to get a whole new system, like two other companies did. Would highly recommend them.

We had about 100 feet of old orangeburg sewer pipe in terrible condition that needed to be replaced. Jonny, Nate and the crew used a pipe bursting method and worked through an extremely challenging job site (sewer pipe went through our rear yard, out below a public drainage ditch and into a sewer main in a parking lot of a commercial building behind our house). They worked until just about sunset so that we didn’t have to go a night without use of toilets/showers/etc. Overall, they were very professional and explained everything to us throughout the process, and their price was reasonable for the amount of work our job required. Would 100% recommend to anyone for any plumbing needs, but especially for pipe bursting.

Working with Root-O-Matic was absolutely one of the best companies I have ever dealt with in my 30 years of being in business. Service was quick and professional. I am beyond happy with the job they did. I highly recommend using Root-O-Matic! Thanks again guys!

As a property manager it is important that I have quality vendors. I have been working with Root-O-Matic for over a year and their entire team has been great to work with. You can trust them and know that they will give you fast, quality service and it will be done right the first time! I highly recommend them!

I had been making calls and getting estimates for a couple of weeks to get our water heater replaced. Other places I called in town were too busy to send someone out to give me a quote and couldn’t get me on the schedule for a few weeks. Then other places came out but were more expensive or didn’t back to me with a quote. I called Root-o-matic and even though they were busy too, someone came out right away. When he saw how bad our water heater was leaking he offered to pull it out right then and there and put a new one in the next morning. And also gave me a fair price. Our whole family is so grateful! Thank you Root-O-Matic and especially Darrin. Darrin was very experienced and skilled, and most importantly, kind. I’ll call these guys again if we need them.