Paul Yonkers Plumbing & Heating

This is the second time in my life that I have written a review. That in itself should tell you how satisfied I am with the service I received from Paul Yonkers Plumbing (PYP). My hot water heater cracked and flooded my basement early one evening. Paul was quick to respond and explained in details the process to complete the job. His pricing was fair as opposed to another plumber who saw my desperation and provided a quote that was practically twice the amount that PYP charged. Installation was a challenge due to limited space but the technicians were patient and professional. I’ve dealt with many contractors over the years and have to say that Paul Yonkers Plumbing is one of the better ones.

Paul's Yonkers Plumbing are top-notch professionals. We recently had our water heater upgraded and a new whole-house water filtration system installed. In addition to being reasonably priced, they were fast and took pride in their workmanship. What stood out the most was how they went above and beyond in handling the permitting with the Town of North Hempstead. Thank you, Corinne, Bree, and Paul!

I don’t want to even leave 1 star. During a faucet replacement for my bathroom tub, the technician dropped a wrench and put a hole in it. A poor application of silicon was applied and I was give a $100 credit … after spending nearly $1k. An installation for garbage disposal resulted in the technician having to return to attach my dishwasher - and I was charged for that return. 2 years later the bathtub repair came off. After multiple messages and emails, the owner refused to support any further.

It was my first time using Paul Yonkers. I had a wonderful experience. They were very efficient. I had a problem with my boiler system. Within 2 hrs, my heat was up and running. And the boiler is so much quieter. I didn't know it was on, lol!! The following week, I had to call back for a leak from the toilet bowl. I had my bathroom remodeled, and it was still under warranty. I first called the company who remodeled, and they told me it would take 2 days to fix it, and it was not covered under warranty, and the price was seriously ridiculous! Paul Yonkers came back again, fixed the problem, a great price, and in and out in an hr. What I found with this company was honesty and loyalty to their customers. Not just because the price was good, but because they really took the time to investigate and explain and show me what the problem was. I would highly recommend them to anyone. Thank you again!!!

Paul and his son visited my residence and offered to provide me with a quote for converting oil to gas. However, I haven’t received a response yet. I’ve also tried contacting them via phone, but I haven’t had any luck.

Yesterday’s install of our new indirect water heater, was the continuation of a very pleasurable experience. They were responsive, on time, professional and knowledgeable. These days when you request services from any company, chances are some aspect of the experience will fall short of your expectations. From our initial outreach, to their follow up, to yesterday’s install, we highly and happily recommend Paul Yonkers Plumbing!

We have had several experiences with Paul Yonkers Plumbing and Heating now, and each of them have been fantastic. The most recent experience involved our water heater breaking down. They were busy with other jobs, but made the time to come by to help in our hot water emergency. The problem turned out to be more complicated than originally thought, but they kept with it and ultimately resolved the issue. They were easy to reach during the process, prompt, and they explained everything. Five star service and fair prices. Paul Yonkers is fantastic.

Spent $9,000 to convert my home from oil to gas over the fall. When winter came around the boiler would not heat my home - would stay at 55 degrees. Called numerous times and the owner just claimed he was too busy and always with an attitude (surprisingly he didn’t have that attitude before we paid for the conversion). He sent one of his employees who claimed it was a clogged return line for hot water but that he doesn’t think the owner will want to take the job. What? I’ve tried to call other companies who don’t want to get involved with what they claim is a “faulty installation”. I’ve even visited the office where the owner claimed he’ll send someone to take care of it ASAP when he’s less busy. That was in early January. Since then, we’ve had to endure the winter with practically no heat. We have children, my father underwent a kidney transplant and this is really the last thing we expected after handing over $9,000. We even told him we would pay for the additional service, we just want the house to be properly heated. The owner hasn’t bothered to follow -up with us. We are trying to determine whether we have some legal recourse or even report it to state licensing agencies. I don’t think is acceptable for companies to act this way. Till then, we have tried to work with other companies to try and fix this issue hopefully for next winter. Be warned