Clark Plumbing & Heating Co

Well on July 17th 2024 we had them install a water pressure tank. We always try and use local, but now we rethink that. That was a Wednesday and on Saturday morning, once again no water Called them back and their answering machine never states they only operate M-F till 5 and are closed Sat and Sun. Waited waited no return of my call-I had to call in Roto-Router and they came in and said the switch was sticking and it was new and should be under warranty. But showed me how I could flip the switch with a screw driver till it was replaced. The owner man called on Monday : ( Well today August 14th-they say when they installed the tank they never replaced the switch-WHAT?????? Now they want a additional almost $200.!!!! So whatever with the cost of everything make sure you know what was and wasn't replaced. And make sure that they can come back to fix whatever isn't working. Sure looks like a new switch to us as it did the Roto Router man. My advise-Make everything they do be in writing and for me the local plumber no longer is a option for us

I've used this company many times for multiple services at my business. They've serviced my heating units, and fixed my toilets and urinal on more than one occasion, and fixed my showers and sinks. The staff is friendly, they explain things clearly, and are quick to get someone to do the job. Kevin does a great job each time he's here.

Machine broke during drain snaking. Ok, that happens. It seemed like there was enough time to replace it at there shop and come back, but said he would call me in the morning. Did not receive a call, I called them. They said they would call me back with an eta. Did not receive a call. Called later that day, said they would be out that afternoon. End of the day, no call. What more could they have done wrong?

We had a leak in the upstairs bathroom, which is a major problem. The plumber came out and gave a very reasonable estimate for fixing what turned out to be 2 leaks, so we let them do the work. The work required cutting into the ceiling and the mess was adequately cleaned up and the job came in on the estimate. After having a decent experience with this company the first time we called them to repair our water tank. They told us they should be able to squeeze us in the next day. That didn't happen. Then they cancelled the appointment for the following day. I refuse to go 4 days without hot water so I told them to stick it and went with another company who showed up that night.

POOR SERVICE AND COMMUNICATION. Clark Plumbing was assigned as the service provider for my water heater on 1/11 by HMS, my home warranty company. I called Clark on 1/12 and spoke to Shawn. He said they couldn't get anyone out before 1/15. An appointment was set on that day at 8:30 am. On 1/15, the repairman didn't arrive until 10:40 am. It was determined that I needed a new assembly, and Clark would contact HMS for approval. Once approved, Clark would call me back to schedule the installation appointment. THEY NEVER CALLED HMS. HMS and I have contacted Clark repeatedly and haven't received a response from them in over a week.

Great company! My AC went out at 10:00 in the morning and they had it running by 1:00 in the afternoon. It was a great experience and couldn't have asked for better service. The plumber showed up on time and was very nice. After the job was done, he did a great job cleaning up after himself. I will definitely be using them again in the future and would refer them to anybody in need of a plumber.

Good experience with water heater replacement. Very fair price and plumber didn't try and upsell me into unnecessary work. Sean worked with me over phone to troubleshoot before sending a plumber. Everything they told me about element corrosion on my unit I verified separately, in my experience very trustworthy, focused on fixing problem not selling more once they were in my house. I had a much better experience working with them as a sm business than I'd had with larger chains.

This company is a JOKE! The man who does the scheduling did not get back to me with a phone call after he promised he would. So, I delayed calling another plumber out of courtesy, after hours of waiting I called back and spoke with a woman who said he was out to lunch, so I left another message with her to have him call me. She also promised a prompt response. Nothing again! Left with a pipe leaking at the start of the weekend. Avoid Clark Plumbing. Very unprofessional!