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H. Jack's Plumbing and Heating Akron

📍 1055 Evans Ave, Akron, OH 44305 📞 (330) 762-7011 🌐 Website
4.7 (383 reviews)
Open 24 hours
Plumber
Furnace repair service
Heating contractor
HVAC contractor

Review Summary

H. Jack's Plumbing and Heating Akron receives mixed reviews. Positive reviews highlight prompt service, professionalism, knowledgeable technicians (Chip, Steve, Larry, Dylan, Greg, Nate, Jose), efficient work, and clear communication, with some customers trusting them for future projects and recommending them. Negative reviews accuse the company of overcharging for simple repairs, unnecessary work, and unprofessional behavior.

H. Jack's Plumbing and Heating Akron thumbnail

4.7

(383 reviews)

5 ★89%
4 ★3%
3 ★1%
2 ★2%
1 ★5%

Seth Scrimo

November 1, 2024

I called on Wednesday afternoon. That morning we had no water at our house. Recently we had some basement work done by a different company and our water stopped working. Very frustrating and upsetting. H Jack’s called me back right away and had two technicians out the next day. The two men were straight shooters and told me what was messed up. Chip and Steve were great and very professional. Got straight to work. Had my water running and new system put up in less than 24 hrs. Will recommend them to other people and have other house work and remodeling in the future I’d feel comfortable with them doing. They have my trust.

NLW BackYard Wrestling

November 21, 2024

We had a "nut leak" on stug out. Just needed new washer. They removed the marvel and connected pipe to stug out. Put in new connection pipe and stug out band. Charged $417 for that. All I needed was a nut washer replacement. One of the techs even pulled out my plumbers puddy from drain basket and says for extra $100 we can install new drain basket. I literally told him we just replaced the basket two days ago,he says ohh. Do not use these scammers. I straight told them all I need is nut washer fixed,the leak was so slow they couldn't even find it ffs lmao. DO NOT use this company... BEWARE...white nut had leak with gray pipe... Just needed washer. Even confirmed by them. But they removed pipe and added white pipe with silver band and calls nut leak fixed. Pay us $417... Lmao..... edit... excuse me not your customer? you wanna give me that $350 in cash i gave to your tech? oh the lies, do i need to post the receipt here that i am in deed the customer? i will better this up i have video cameras around my house lmao, heres your proof i am in the deed the customer.. why you have two trucks in front of my house? like i said BEWARE OF THESE SCAMMERS aka liars now lmao... time and date on cameras too. lie your way outta this ben! one of your techs too coming to my door, their identity has been blocked

Cassie Smelko

November 22, 2024

We enjoyed having them remodel our bathroom. The walk through was indepth and answered all our concerns. Estimate and what we paid was fair, even with the added work that needed to be done on our very old house. They made sure to ask about placement of safety features we needed and how we function in our bathroom. Chip and his team was considerate of our house and time.

Marie Hosterman

We had such a wonderful experience with this company. We had an emergency situation in both of our stores bathrooms and when we called, they were able to come same day. Not only same day, but about 2 hours after the initial call. Larry and Dylan came out and were very efficient, professional and kind. They told us everything that they needed to do, took down stuff for us (and put it back when they were done, and even helped point out a loose bolt and helped adjust that as well. We highly recommend everyone here!! Great business all around. Thank yoU!

donna kolesar

Chip & Chris were at my home to give estimates on plumbing issues. They were both very knowledgeable as to what needed done and very friendly and courteous. They took time to answer all my questions and informed me of the follow up call with my estimates. I was pleased with their work and would recommend their company to friends and family.

Stephanie Buckley

Had Greg come out to solve a broken pipe issue and he did great. They had to open the wall and pulled out the old pipe and replaced it, pulled up the concrete floor and replaced what needed replacing under that and poured new concrete and had it all done within a few hours over just two days. Super happy with everything! Also explained everything to me when I had questions. I always use this company and would recommend to anyone. The first day Greg had a coworker with him but I didn’t get his name, the second day Dylan was with him. Everyone did great!

Patience McCourt

Chips crew was absolutely wonderful! They were efficient, respectful and knowledgeable. They replaced clay pipes in our slab home without any problem. Mess and dust was very minimal as they kept the work site clean. I highly recommend any of the workers from Chips crew. We plan on adding another bathroom and will be using their services for that project.

Andro-Marc Pierre-Louis

Greg serviced our home recently. The service he provided was top notch, and professional. I would highly recommend H Jack, the service provided to our home was top class. Nate and Jose were also amazing. The plumbers who worked to replace our flanges were exceptional! The manager was caring! I am very pleased with H Jack!