Jeff The Plumber

This company recently replaced 2 of our toilets that were ravaged by hard well water over the years. I scheduled separate appointments for each toilet, and I liked how they answered the phone right away each time. And they were also able to schedule me for an appointment very quickly both times (like next day style). I loved how they were willing to give a flat price over the phone without hesitation or BS. Both of the plumbers who came out were wonderful people and did an amazing job. I will definitely use these guys again in the near future.

I have used them on a few occasions, and the service has been average. The big plus is they seem to answer the phone and send someone out quickly. However this past time was a huge disappointment. The water heater was throwing an error code, and the home is 5 years old, so the tank is 5 years old. The guy they sent had no idea how to diagnose which part(s) needed replaced. The "Plumber" tried to tell me the hot water tank was 7 years old, mostly likely out of warranty, and I should replace it for $2295. What a joke, pd them $170 for nothing. After he left, I noticed a QR code on the tag with model and serial number that he had pointed out. Scanned QR code and all info popped up - hot waster heater is still under full warranty...all parts plus the tank! Called a real plumber, and they figured it all out and ordered the parts in less than 30 minutes. My takeaway: unless you just have a clogged drain, I would find someone else.

Horrible experience. I would never use this company. I explained that both shut off valves were leaking in the bathroom sink. When he got here he comes in takes a look and tells me he has to run back to the shop to get the right valves. So I am charged the time it takes him to run back to his shop to get the right part. Finally comes back with valves. He realizes that grabbed 2 different vales. 1 straight and 1 90 when they were both supposed to be 90s. So he just installs what he grabbed. As he is walking out. I ask so I can use the bathroom faucet now right? He says oh on you have to hook the supply lines back up. So I go to do that and see the 1 supply line is now is too short because of the 1 straight valve. They may employ some good plumbers but they definitely employ terrible ones. I won't taking a chance with them again.

My landlord called them yesterday. They were earlier than their time window which was great because it was an emergency. They did a nearly impossible repair quickly and now we are back to normal working drains. Top of the line professionals. The gentleman that camed had a name that started with a G, I cannot recall it, but he was so knowledgeable and professional that I would call them for help any time.

I called Jeff the Plumber for unclog my kitchen sink. They came out ahead of schedule and snaked the line but could not find the clog. Said they would have someone contact me the next day to try and unclog it. There was no charge for 2 hrs of work because they didn't fix it. The next day (a Saturday) they were here and worked 2 more hrs and snaked all the drains until the found the clog. They were very neat and professional and kept me informed as they worked. Their fee was far under what I expected I will use them again. This is the second time I have used their services and both times were very pleased with the results. I would give them a higher rating if I could. I used other plumbers in the area before but I will continue to call Jeff.

They showed up next day and resolved the issue for a fair price. They courteous and respectful. I will use them again for any figure needs. They move a water supply line for a new toilet, no hiccups and exactly as they promised.

I made my inquiry on their website and appointment was confirmed by email. Joseph showed up in the allotted timeframe, which was only 30 minutes. He was able to quickly identify the problem and have me up and running again in no time . Very polite and professional. He took the used parts with him when he left. Would definitely use again.

Joe worked with friendliness, excellence, and professionalism. He went above and beyond what was needed to not only find and replace a leaky pipe, but also to keep our bathroom clean in the process. He even cleaned up after a previous plumber had caused a mess! We will definitely be calling Jeff The Plumber again and I recommend them with highest regards.