Pro Fix Home Repair
Review Summary
Pro Fix Home Repair receives overwhelmingly positive reviews, with customers praising Ray and his crew for their professionalism, thoroughness, fair pricing, and quality of work. They are described as polite, friendly, reliable, and trustworthy, often going above and beyond for their customers. Several reviewers specifically mention successful bathroom remodels, porch construction, and roof replacements. However, one review reports a negative experience with the owner's unprofessional and disrespectful attitude during an estimate.

Reviews
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(57 reviews)
Donna Graham
February 5, 2023
Ray and his crew were very professional and thorough. They replaced an old garden tub in my master bath with a walk in shower and a small booth type shower with a closet. They listened to what I wanted made a few suggestions and gave me a fair quote. They were polite, friendly and cleaned everything up. I love my new bathroom! Would recommend Ray and his crew to anyone.
Tim
When we called this company to get an estimate on plumbing work on our trailer, the owner was very abrupt on the phone. When he and someone else came out to our place to do the estimate he was very unfriendly, rude, and disrespectful. He decided not to do the job, which we respect. But the attitude he showed was very unprofessional and quite frankly insulting. When we looked at the rating for his company, it seemed very good. But we would never, ever do business with someone like this. It’s hard to believe that what was said about this company is true given the attitude he showed. There’s just simply no excuse for this kind of unfriendly attitude. We would never recommend him to anyone.
John Ramacciato
June 28, 2022
Ray was very professional . Fair price and precise to details.. He built me a whole new front porch... The before and after pictures are below... So if you need anything fixed or repaired call ray....Like it says on his work truck he can fix anything and HE MEANS IT
Joe Bollini
It's unbelievably hard to find good help at times. These guys came out and had a look at my problem, and were very polite. Did great work and priced it fair. I called a couple other bigger companies first, glad I came across Pro Fix in the end.
Victoria Hess
Ray went above and beyond to get my dad a walk in shower before returning home from rehab. It was very short notice and he rearranged his schedule to get it done before my dad returned home. Excellent work done by an exceptional person.
Audrey Klusty
Pro Fix Home Repair has done a roof replacement and built a new deck for me in the last couple of years. I have been very satisfied with the quality of work. I am very thankful to have finally found a dependable, honest and reliable contractor.
Becky Sturm
Ray and his team are the ABSOLUTE BEST! Complete live savers! Amazing service! Trust worthy, professional, reliable, compassionate to their customers needs. They went above and beyond to get my Mom’s mobile home in tip top shape after she had a major pipe burst. I would highly recommend calling them before I’d call anyone else for my home repair needs.
Michael
A great experience!!! We had several estimates from other companies about doing a complete remodel of the master bathroom, including rearrangement of the original footprint (moving the new sink and shower to the other side of the room). Most of them just named an outrageous price without any explanation. What I liked about Ray during the consultation, besides being professional and courteous, was that he was willing to share honest opinions and suggestions based on his many years of experience. Our house is older (1945), and he took the time to educate us on the several obstacles they needed to overcome in order to rearrange the electrical and plumbing systems. He explained, in detail, everything that would occur from the demolition stage, all the way to the final touch-ups. He came up with a plan that gave us the bathroom we wanted, and was able to stay within our budget! The Pro-Fix crew, alongside Ray, were Michael, Jeff, and Logan. They were very respectful, professional, and friendly throughout the construction process, and always on time. The end result is that we love our new bathroom, and I couldn’t be happier with choosing Pro-Fix to complete this project!