Superior Drainage

The technician messaged me that he was on his way earlier than expected. I called into the office asking why they were coming early. While waiting for them to return my call, I ended up having to cancel a doctors appointment that I was issued to fee. The most they wanted to offer me $10 off for the inconvenience instead of matching the fee. I canceled my appointment and refused to give them my money. Poor customer service.

Anthony and Dave were out by my place doing some plumbing work. Very knowledgeable and polite and very helpful- I would highly recommend them for any work you need done!

I had to have a 1956 galvanized water line replaced with copper from my house to the street. Not the simplest of tasks as my house is perched on a steep hill which required a pretty deep trench to be dug. The crew was on time, polite, great with the machinery and tools, completed the work with minimal displacement of concrete. It is great to be able to shower and do laundry again! :-) I am very happy with the work.

had a gas line leak gas company came out shut gas off superior drain mike and crew came out that day fixed it at a very realistic price thank you

Truly appreciate Ryan and Superior immensely. Noticed our main drain backing up in our basement laundry room. Didn’t know who to call, but fortunately found Superior on Google. How lucky I was. Called their main number and Ryan called me back. Explained what we can expect and came to Stow from Green after 9:30p. Was extremely conscientious and thorough. By using the camera and snake, he diagnosed and cleared our blockage and left things better than he found it. He had an amazing attitude, one that I won’t forget any time soon. Just completely turned a bad situation into a great experience. He even gave us recommendations on how to clean up the remaining mess. It is 11:30p and we just finished cleaning up the mess from a backed up main drain, but I know it could have been so much worse if not for the experts at Superior. Thank you doesn’t feel like enough. Highly recommended!!!

Recently had my main sewer drain replaced. Fast, great work, fair price, good communication! I have rental property, and these are my go to plumbers. Very happy with all the Superior staff, and company!

Chris from Superior Drainage has been out to service our septic twice- and both times he was kind, took the time to both understand and explain our system to us, and approached everything in a very thoughtful way. We’d had another company out previously who didn’t even pump the correct tank, and that other company was very unapologetic in their mistake. Superior Drainage could not have been a more different and POSITIVE experience. On his first trip to our home Chris called the city to be sure where things were positioned on our property. The diligence and care exercised by Chris was just SO APPRECIATED. When he came the second time, he had taken detailed notes and remembered where everything was and went right to work. He was fast and efficient and possibly most importantly- Superior Drainage charged us less than HALF of what the previous company charged. All around satisfied. Book THIS COMPANY- ask for Chris.

Great service. They came out this morning to service our clogged kitchen drain and the guy was so nice and knowledgeable. He played with my westie dog and got the job done in a timely fashion and told us how we could maintain our drains so they would stay clog free. Awesome job. Highly recommend!