My Guys Plumbing, Heating & Air Inc
Review Summary
- Positive experiences: Customers consistently praise the company's technicians for being polite, knowledgeable, and efficient.
- Specific praise for Evan: Evan is frequently mentioned for his promptness, expertise, and ability to quickly diagnose and fix issues.
- Good customer service: The company is commended for its excellent customer service, including responsiveness and helpfulness.
- Reliable and quick service: Customers report that the company provides fast and reliable service, often fixing problems within a short timeframe.
- Repeat business: Several reviews indicate customers have used the company's services multiple times.
- Overall satisfaction: Customers express high satisfaction with the company's services, including furnace repairs, tune-ups, and installations.
Reviews
View All on Google4.6
(295 reviews)
Sherri Seither
Evan drove through a snow storm and arrived around an hour after my call. He was very polite and diagnosed my problem quickly and had the part on his truck. My furnace was back up and running in less than 45 minutes. I appreciate Evan and your company your commercials are right on. Thank you Evan!!
michael davis
Very pleased with this company's work. The service Technician that came out to work on our issue was very courteous and extremely knowledgeable about the issue. He came through for us in a big way..and many many thanks to him and the company for it!!!! He Rocked!!!!
Allison Krupa
Been using their plumbing and HVAC services for a few years now - Chris in the office is super attentive and every technician I’ve dealt with has been polite, knowledgeable and efficient. Shout out/kudos to Evan, our HVAC tech today, and the entire team!
Christine Chrustic
This was my first time using My Guys and they were fantastic! Excellent customer service and the technician was great. They had everything fixed very quick. I will be using them for all HVAC repairs/service.
Blondean Pinkard
I called on Tuesday for furnace tuneup. Appointment was made for Wednesday. Evan came out and found a couple of things wrong. It is an old furnace. It took a day for me to decide if I wanted to get my current one repaired or replaced. I call back yesterday for repair. Evan was back out today and got my furnace back in working condition. Great job! Look forward to doing business in the future if needed!
peggy kocisko
I liked the fact that I called on Sunday when my furnace stopped working on a very cold day, the answering service was helpful and very kind, then they actually called me back on Sunday to arrange for service in the morning, just as promised called me Monday morning set up a time to come out get me the motor needed, came out the time indicated, and the same gentlemen that came out to check it in January when we were then told what we needed, I liked the fact they sent the same guy since he already had worked on our furnace and knew exactly what we needed, also very efficient, and spoke to my husband on the phone to give him the details....yes I would use your service again
Traci Thornton
They helped me out during this difficult time. They installed a new furnace in my home and I am satisfied. Thanks Jerry and Evan.
Peggy Tetkowski
Evan did a great job fixing our heater. Within less than two hours we were warm and cozy. Thank you My Guys.