Smylie One Heating, Cooling & Plumbing Company
Review Summary
- Positive experiences: Customers consistently praise Smylie One for excellent customer service, promptness, professionalism, and clear communication.
- Services: Reviews highlight successful installations and repairs of furnaces, heat pumps, ductless mini-splits, toilets, water heaters, and plumbing issues.
- Technicians: Multiple technicians are mentioned by name, with customers specifically commending their work ethic, knowledge, and ability to explain issues and solutions.
- Pricing: The company is described as offering competitive and fair pricing.
- Overall recommendation: Customers highly recommend Smylie One and express their intention to use them for future needs.
Reviews
View All on Google4.8
(555 reviews)
Jordan Resnick
February 4, 2025
Smylie One does it again!! Always top notch customer service. We moved in our home about 2 years ago and spoke with Joey about a ductless mini split for an addition to our home and our attic. Cody was out quickly and installed everything perfectly (down to even covering up the lines on the outside of the house). Fast forward 2 years later, our dated furnace died on one of the coldest days we’ve had. Steve was out the next day who was able to do a quick band aid fix, but also walked us through both options of the parts and cost to fix, vs just replacing. We decided to replace it and Clay came a few days after we made the decision to just go with the new one. Everything not only looks great, works great, but pain free install too. Could not recommend this company enough! Quick to answer the phone and get your problem solved, always!
Tom Okoben
February 19, 2025
Smylie One installed a furnace and heat pump at our home in Shaker Heights. The price was very competitive. The work was completed on schedule with no added costs. The team worked in near-0 temps to install the heat pump. I highly recommend Smylie One.
Katarina Abadie
Really impressed with the service I received. Tommy went above and beyond to not only do maintenance on our heating system but worked to figure out a longstanding issue and upgrade our thermostat, something we’ve wanted for a long time and thought we couldn’t do due to age of our home. New thermostat is working great and I am so grateful he took the time to troubleshoot the issue and get it fixed! Will definitely be using SmylieOne for years to come.
Jack Newman
We had Joe from the plumbing department come over to fix our water line to the fridge. He was prompt, communicative, and did a wonderful job fixing the issue. During every step, he clearly walked us through the problem and the solution and then delivered on what he said he was going to do. Definitely recommend Smylie One and a big shout out to JOE!
Lynda Corea