Hot Water Tanks LLC
Review Summary
Hot Water Tanks LLC, specifically Steve, is praised for:
- Responsiveness: Prompt phone answering and quick service, even on weekends and holidays.
- Professionalism and Knowledge: Expertise, clear explanations, and helpful advice.
- Efficiency: Fast installation, often within 24-48 hours.
- Customer Service: Courteous, friendly, and respectful of property.
- Pricing: Reasonable and competitive.
- One Negative Review: One customer reported a missed appointment and lack of communication.
Reviews
View All on Google4.9
(92 reviews)
Karen Bartuccio
Hot water tank went out over holiday weekend. After not receiving call backs from other companies, I called Hot Water Tanks LLC and Steve picked up the call immediately and was at our house later that afternoon to check things out. New tank was installed and we were back in business. Courteous, friendly and professional service. Thank you Steve!
Heather Guzman
We received four quotes for our hot water tank and decided to go with Hot Water Tanks LLC. Steve’s professionalism and knowledge stood out far above the rest. The hot water tank was installed within 48 hours of receiving Steve’s quote, and the installation process was quick and flawless. I have new soft pine flooring and was concerned about potential damage while bringing the new tank in and taking the old one out. Steve was extremely cautious, ensuring there were no scratches to my flooring. I highly recommend Steve, you will not be disappointed.
Ricom22
I reached out for a new hot water heater install, after setting a date and time for install I was left waiting all day for him to show up, 3 hours after the appointment time had passed I figured maybe he forgot about the appointment.. I proceeded to reach out and was never contacted back. Not sure how this company’s ratings are so high.
julie eskra
Hot water tank went out this morning, and we happened to call this company and we were surprised that they were able to install the new one this evening. Very professional and courteous. Definitely would recommend to anyone! Thank you for great customer service!!!!!
Alisha Baker
Steve was very profesional. He was extermely knowledgeable and took the time to answer all of our questions and advise us on the best options for our situation. He answered his phone on the weekend. We went from our intial call to a fully installed new tank in under 24 hours. He was very down to earth and explained things in a way a layman can understand. His prices are also very reasonable.
Bob Taft
I hired them to replace my hot water tank after it went out on me. Steve was very knowledgeable and polite. It was like having family come over and help. I definitely recommend him and his company.
Andrew Rummer
Hot water tank stopped working one week before Christmas. I reached out to the company. Very user friendly and efficient process to receive a quote. Price was good and he was available and installed the tank and replaced a valve very quickly. He was very professional. Very pleased with the service.
Sarah Kelsey
Highly Recommended!!! FIVE STARS!!! I called Steve to replace my hot water tank. He promptly answered my phone call and was very knowledgeable. Reasonably priced as well! 10/10.