Heart of Ohio
Review Summary
Heart of Ohio Plumbing receives generally positive reviews, with customers praising:
- Professionalism and Efficiency: Quick response times, efficient service, and clear communication.
- Quality of Work: Installations and repairs are done well, with attention to detail and cleanliness.
- Customer Service: Friendly and courteous technicians.
- Transparency: Some customers appreciated upfront explanations of work and costs.
However, there are some negative experiences:
- Cost Concerns: One customer felt overcharged for a diagnostic visit with no resolution.
- Communication Issues: Lack of follow-up communication regarding repair costs.
- Part Delays: One customer experienced a delay in service due to parts needing to be ordered.
Reviews
View All on Google4.8
(584 reviews)
James Ethridge
Extremely happy with the installation of our new hot water tank. From phone call to completion, the process and turn around was quick and very professional. Our installer was great. Took the time to make suggestions and answered questions without making us feel rushed. To mention, the attention to detail and cleanliness was superb. I strongly recommend this company.
Kathy Robinson
My experience was wonderful! The plumber Joe gave us a quote for the job. He was able to come the next day on time and fix the problem. He explained everything he was going to do and ask me to review it. Great work and great prive.
Brandi Dejesus