Anderson Hills Plumbing
Review Summary
Anderson Hills Plumbing receives overwhelmingly positive reviews. They are praised for:
- Quality and Professionalism: Providing excellent service, following plans, and offering helpful suggestions.
- Reliability and Expertise: Solving complex plumbing issues, including finding hard-to-find parts and offering helpful advice.
- Customer Service: Being kind, respectful, and going above and beyond (e.g., FaceTime assistance).
- Responsiveness: Providing same-day service in emergencies.
- Trustworthiness: Being honest and reliable.
One negative review cites a missed appointment and poor communication.

Reviews
View All on Google4.5
(83 reviews)
Chris Finney
I used Anderson Hills Plumbing for an 8,200 SF top-to-bottom renovation of a 150-year-old building in downtown Cincinnati. We took it down to the studs and plumbed it from scratch. 9 bathrooms. Three kitchens. Three water heaters. The whole she-bang. Anderson Hills Plumbing did a fabulous job, top to bottom (Jack and Tony). Not only did they follow the plan, they made some great suggestions for enhancement of our systems. Nothing was a problem; everything was great. Both Jack and Tony were quality and professional. Would use them them again and would recommend them to others.
Mark Hageman
February 22, 2022
Did really good work for removing my old triple concrete sink that leaked a lot. Very clean and kind to me, my family and very respectfully of my home. I will have them out for my next plumbing project very soon!
Danny Spears
October 2, 2023
We've basically had no water all weekend because of ONE part that I needed. My family hated me all weekend because of it. None of the large retail stores carried it, and they were very little help. I ordered a part online that came today, and it was the wrong one. Someone recommended Anderson Hills Plumbing, so I went this afternoon. I showed them the part, and they immediately knew what I had in my hand. They had exactly what I needed. I should have just waited and went with my local place first. They were very nice, helpful, and reasonably priced.
Michael Robbers
Most honest and reliable plumbers I've used so far.
Sally S
I have used Anderson Hills Plumbing for years and have always recommended them to my friends! But today they reached a whole new level of great service! I spoke with Jack for some plumbing advice, and he called me on FaceTime and walked me through the whole project. He was very patient with me while I did the work and saved me a lot of heartache and headache! Thank you, Jack!
Big City
They were supposed to be at my house from 12-2 on a Tuesday according to the pre-set appointment. I called at 12:30 and they said 12-2 meant showing up anytime between 12 & 2. But this wasn’t how the appointment was set up. I was told it would be a 1-2 hour job. So 12-2 for me meant showing up at 12 and then leaving either at 1 or 2. During my call, they said it would be another hour before they could get there and they were supposed to call before they came. They said they booked a sump pump before me and he was a little rude telling me this. I set my appointment up days in advance so that I wouldn’t have this problem. By 1:30, I hadn’t received a call and it appeared that no one was on their way out. I called back. A lady answered and told me to wait while she checked where they were. I just canceled the service at that point because I knew that if she had to call to find their location, then they weren’t on their way and it would be after 2 before they could get there. As a new customer, I expect that if someone is going to be late, to call and advise why. I understand jobs run over but I’m the one that had to call them. They should be calling me. I’m the one that was going to pay for their service. So showing up after 2 meant finishing the job between 3 & 4. 12-2 means I made time between 12 & 2, not anytime after. Had they told me 12-2 meant showing up to do work at 2, I would have changed the date when I made the appointment.
Sophia Gossard
They saved my weekend! My kitchen had a sudden leak right before a weekend full of hosting. They came out same day and fixed my leak and kitchen right up! The whole team was professional and wonderful! I am a very happy customer.
Erin Kaylor
They do a fantastic job. If you want your plumbing done correctly and not just bandaid fixes, they are the best place to call. My favorite plumber is Andy, but they are all excellent! The owners are great people too! It’s nice when you can get quality work from a nice family owned business! It’s a win win!