Benjamin Franklin Plumbing of Cincinnati

Mixed Pricing: One customer felt overcharged for a water heater replacement compared to DIY or Home Depot options.
Positive Experiences: Several customers reported positive experiences, highlighting:
- Prompt service and quick repairs.
- Professional and knowledgeable technicians.
- Transparent communication, explaining issues and solutions.
- Reasonable pricing compared to other quotes.
- Helpful advice and suggestions.
Technician Recommendations: Multiple reviewers specifically praised technicians: Anthony, Joseph S. (with Luis), Chris, Chad Correll, and Ethan Tolliver.
Emergency Service: One review mentioned excellent emergency service.

Review Summary