Mike Hensley Plumbing Inc
Review Summary
- Negative: Poor customer service, potential overcharging, missed appointments, and questionable workmanship reported in one instance.
- Positive: Competitive pricing, prompt service, professional and polite employees, efficient work, and excellent communication. Several customers report satisfaction with repairs, installations, and septic system work. Some customers switched from other companies due to Hensley's superior service.
Reviews
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(40 reviews)
Fati Badjo
Scammers…. Run away from this plumbing company. They are the worst in Cincinnati. I had a technician coming over my Airbnb for a water leak. The tenant showed him where the leak was coming and added a clogging bathtub. Technician did the job and took off without calling the tenant to see the job done. Just for me to find out from my tenant that the water stopped running from the sink after 45 mns of job completion. I called the technician to let him know that the water is not running through the sink. He was rude as a hell. Made a call to the company, from the customer service rep to the owner, rude. I was told that if they come back, it will be another charge for the same job that they refused to have the tenant see. Stay away from this people because they can ruin your day without empathy. Horrible customer service.
Amy Kramer