Wingate Heating Cooling Plumbing Roofing
Review Summary
- Positive Customer Service: Praised for kindness, compassion, excellent communication (texts with technician photos), professionalism, and responsiveness.
- Skilled Technicians: Technicians (Ty, Robby) were thorough, knowledgeable, explained processes clearly, and provided efficient service.
- Sales Process: Sales representatives (Michael) were informative, not pushy, and provided detailed explanations.
- Roofing Expertise: Lonny provided thorough roof inspections, guided customers through insurance claims, and ensured quality roof replacements.
- Comprehensive Services: Offered heating, cooling, plumbing, and roofing services.
- Overall Satisfaction: Customers were highly satisfied with the work, recommending the company and expressing willingness to use their services again.
- Additional Benefits: Easy financing, clean and organized work, and detailed system explanations.
Reviews
View All on Google4.9
(1044 reviews)
Jami Bradley
The moment I spoke with the receptionist I knew I wanted to work with Wingate. The woman was kind and compassionate. She was encouraging that their team would take great care of us and that's exactly what they did. The communication from the entire team was excellent. I appreciated the text I received before every technician arrived and the fact that it had their photo so I knew who was on their way. Ty was the first technician that we worked with and he was wonderful. He walked us through step by step on his process and what to expect from him while he was at our home. The sales rep Michael was informative and he did not feel salesy or push to make the sale. He answered every question that we had about the equipment and the financial aspect as well. My family and I appreciate your team on their kindness, respectfulness and your professionalism. We will continue to recommend your company.
Wheelz 3.14
I've done business with them twice. 1 for my ac unit and the other when my heat stopped working when the temp was almost 0°. They were not only fast to respond and professional but they diagnosed the problem and laid out my options simply and effectively. Turned out I needed the heater replaced. Mike and the team came out the next day to replace it days before the temperature fell below zero. Super grateful for this company and the professionalism they provided. Top notch customer service. 10/10 would recommend.
Indi Ekanayake
We had a great experience getting a routine inspection of our furnace and troubleshooting a problem with short cycling. Robby was super professional and thorough, provided detailed information, didn't try to upsell anything, and worked quickly and efficiently. Best part - my dog was so excited to see him! We're excited to continue with Wingate for routine maintenance for our heating, cooling, and plumbing needs.
Jon M
We contacted Wingate for a free roof inspection after we found shingles in our yard following a storm. Emily left us with a great first impression and had Lonny come out to conduct a thorough inspection. Lonny was extremely thorough and ensured nothing was overlooked. He identified several issues with our roof and guided us through the eventual insurance process, making the experience much less stressful with his knowledge and experience. Ultimately our roof has been replaced and looks great! We highly recommend Lonny and Wingate for your roofing needs. He was incredibly easy to work with and always quick to respond to our questions and concerns. If you have concerns about your roof then give Wingate a call!
melody osborne
November 1, 2024
All of the workers were very professional. We were very pleased with their work. It really looks beautiful . No one who has installed a hot water heater before was as learned as these especially Ty. I would have this company do work for me again.
Arielle Betts
Wingate provided detailed insights into my heating and cooling system, presenting the information clearly and understandably. They also created a document for future installations at my request. I would definitely recommend their services to friends and family.
Garrett Singley
I had a great experience with Wingate. I had a maintenance check on my furnace and the technician, Ty, was awesome. He was super friendly, very thorough with his work, and explained everything very well. Would definitely call them again if I had any issues. Highly recommend!
Julie Combs
Great experience from the Salesman to installation. The salesman explained everything in detail. Financing was easy. Techs did a great job. Very clean, organized. Went through the complete system with me then again with my husband. Not rushed at all. Overall a great experience from start to finish.