Heights Plumbing
Review Summary
- Positive: Heights Plumbing provides fast, helpful, and patient service, even during emergencies, with reasonable pricing. They are recommended for various plumbing needs, including leak repairs, water/drain line replacement, and valve work. They also offer good communication and follow-up.
- Negative: There are significant complaints about poor workmanship, including leaving trash in walls, causing leaks, and potential fraud. Some customers report unreliable service, unfinished work, and issues with subcontractors.
Reviews
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(10 reviews)
Joe Lee
December 31, 2022
These guys were awesome! During the recent winter storm several pipes burst, WHAT A MESS!!!! Including one that caused our dishwasher to start on its own (we couldn’t even turn it off!?!?). And when every plumber we called was booked for days Heights Plumbing found a way to squeeze us in that night!!!! They were here in minutes to find, shut down and repair the leaks! They were very helpful extremely patient and answered all our questions, (Even the ones about our demonically possessed dishwasher). I’d hate to think the stress we would’ve gone through, during two days of water leaks and worry. Thanks guys, you saved our Christmas! And charged us a very reasonable price?!?!? Seriously you guys are awesome!!!! Heights Plumbing is on the top of my plumbing call list now!
Dzmitry Ka
Great company with good fast service and good rates. They did a great job replacing my old water and drain lines. They cleaned up everything after they were finished and disposed of all the trash. Would definitely use again and also refer them to friends and family for more work. 5 stars.
S Ng
November 17, 2022
Stay away from this Plumbing company! Unfortunately I did not check the reviews on yelp before hiring this company. Matthew was hired to remodel my bathroom, he installed the bathtub/shower and left all the trash inside the walls. It wasn't until the bathtub started leaking that we found the trash! We had to replace the ceiling under the bathtub due to the leak. When my handyman opened up the ceiling they found all of the trash that was left (Pictures attached). Not only the bathtub leaked, the toilet and vanity started leaking. Stay away from this company. He will harass you over the phone and make excuses that it wasn't his fault.
Dakeita O***
Woke up at 7am to puddles of water on my kitchen floor due to leaking faucet. Called serval plumbing companies got serval different prices. Heights Plumbing offered the fastest service at the best pricing. About two hours later the plumber was at my door. Harold introduced his self and started working on installing my faucet. He explained what he was doing and showed me additional items I need to have fix. Matthew did a follow up call to inquire about customer service (it’s nice when businesses call their customers for feedback. It shows I’m a valued customer.) I recommend their services and will be calling them back for my additional plumbing needs.
Darlene Fiorilli
Replace and repair all my leaky valves. Very professional and completed in timely manner. I will use their services again.
Ben Seligman
Michael came right away, fixed the problem quickly and efficiently, and at literally half the price I was quoted by another plumber. Very pleasant experience, highly recommended.
Ryan Silverman
Stay far away....This guys (Matt) admits he's just a referral service...the guy he sent Steve Adams...(also a painter supposedly....red flag number one)....took a $2,100 deposit and then disappeared....we'll be filing small claims court action against both of them.
Holland Neifer
Quick responses and efficient communication - would recommend!