Mr Plumbing

I had the pleasure of having Mr Plumbing over to tackle the task of cleaning out my main sewer line in my backyard in Cleveland. When they discovered it was filled with mud, they promptly scheduled a return visit. They had to essentially redo nearly everything a previous, smaller plumbing company had poorly executed, which was a relief. Theodore, Zachary, and Leonard from the Mr Plumbing team were simply fantastic! They were not only enthusiastic and knowledgeable about their work, but they also genuinely enjoyed what they were doing. They consistently emphasized the importance of customer service and satisfaction, ensuring I was completely pleased before they left. What took the previous plumber over a month to accomplish through manual digging, Mr Plumbing was able to complete in just a single day. They guaranteed the sewer line was completely clear before they left my property. They had to jet-spray the line multiple times as it was completely filled - a step that was clearly missed by the previous plumber. I was previously subjected to a terrible experience and my property was left in a dreadful condition, both inside and out. But with Mr Plumbing, I was treated with the utmost respect and they ensured my property was left in an orderly state before they left. They truly are the best! I'm looking forward to future plumbing services from them.

Experienced a plumbing crisis one late evening. Our toilet's water supply line on the second floor burst just before the shutoff valve, forcing us to turn off the main water supply to our house and open all faucets to alleviate water pressure. We made a desperate late-night call to this plumber, which was promptly answered. The level of customer care was impressive, they were highly professional and straightforward to work with. Additionally, their charges for emergency repairs were quite reasonable. I've saved their contact in my phone for future plumbing emergencies and also to recommend to family and friends in Cleveland. Overall, it's a great plumbing service that I would highly recommend.

If you're in need of sewer work, look no further than Mr Plumbing. The team, including Theodore and Angel, are extremely knowledgeable, accommodating, and a pleasure to interact with. I had a particularly complex real estate transaction with multiple repair requirements. Theodore and Angel's expertise in plumbing, their assistance in connecting me with the right contacts in Cleveland, and their invaluable help in facilitating the necessary procedures were nothing short of amazing. I am so delighted to have such a fantastic service to rely on and recommend to my clients and others!

Mr Plumbing was the only plumbing service that responded when I had an emergency in the middle of the night. My sump pump broke down while I was on a trip, several hours away from Cleveland. None of the other so-called '24/7' plumbing services could either pick up my call or reach my home promptly. Meanwhile, water was rapidly filling up my basement. Zachary at Mr Plumbing responded promptly and arrived at my home within an hour. He efficiently replaced my sump pump and quickly cleared the water from my basement. In essence, their service was reliable, their team was well-informed, and their solutions were effective. I can't recommend their services highly enough.

My hot water tank suddenly quit working! I reached out to Mr Plumbing and, based on my schedule, Leonard was at my doorstep, sporting a friendly smile and ready to answer all the questions my husband had. In no time at all, we had more hot water than we knew what to do with and a warranty on the work done. The service couldn't have been better or the experience more enjoyable. This company really knows the true meaning of customer service! We were truly appreciative of Leonard's assistance and the expertise he demonstrated in resolving our issue, including the water pressure problem!

I had an excellent interaction with a particular plumbing and repipe service. As soon as I initiated the process, I promptly received a phone call from Dale, the project manager, to arrange the estimate. The quote was in my hands on the same day. The work was planned to start the next week. They swiftly managed the permits and the team arrived punctually, demonstrating great respect for my home. They neatly cut through the walls and installed the new copper pipes. There were also a number of additional tasks that I had organized, such as replacing an old water heater with a new, larger model, fitting a filtration system to prevent sandy water, and installing a whole-house water meter and a remote-controlled shut-off valve to keep track of water usage when I'm away. Along with this, I had all the faucets in my house replaced and added Rainfall shower heads in both bathrooms, including a luxurious Smart Shower in the Master Bathroom. Zachary and his team handled everything effortlessly, and in the process, my bathrooms were significantly upgraded. The inspection happened the next day and there were hardly any issues. The dry-wall specialist, Angel, was nothing short of miraculous. Except for the slight color difference, you wouldn't be able to tell that the wall had been opened down to the joists. He matched the textured wall and ceiling surfaces so accurately, it was as if no work had been done there at all. A few minor tweaks later, it passed the final inspection on the fourth day. I can't emphasize enough the efficiency, professionalism, and attention to detail shown by this crew. I highly recommend their services.

This company, now under new management, provided me with an outstanding service. They diligently executed a total overhaul and conversion of my plumbing system, which involved a significant upgrade to the water heater. From the get-go, I felt Theodore and Angel were being straightforward and just with me. Due to product availability issues, my project was completed in three phases, consisting of the water heater upgrade, pipe installation, and electrical system enhancement. Leonard, Zachary, and Dale, who I worked with during each stage, were consummate professionals and extremely polite. They kept me in the loop about all the details of my upgrade, addressed any queries or concerns I had, and ensured my satisfaction. This Cleveland-based company is truly wonderful to partner with for all your plumbing needs. I highly recommend them!

Today, Theodore from Adams Family Plumbing & Electrical paid us a visit and he was simply fantastic! He was extremely knowledgeable and took the time to explain what he planned to do regarding our plumbing issue, using language that was easy to understand. The project he undertook was executed brilliantly and we couldn't be more thrilled with the results! We will definitely request Theodore for any future plumbing repairs or maintenance we need in Cleveland. Adams Family Plumbing & Electrical is a highly professional company and I would recommend them without hesitation!