Neptune Plumbing

My 19 year old water tank quit unexpectedly on me early on a Thursday morning. I had never used Neptune Plumbing & Heating before but I gave them a call after looking at their website and they booked me in for 1 pm the same day. Toseland arrived right on time and set about replacing my hot water tank. I was impressed with the job he did. You can really tell the guys who know what they are doing and Toseland certainly did. I highly recommend Neptune Plumbing & Heating and will be using them in the future for my plumbing and heating needs.

One of our showers started to leak. Just one drip every few seconds but it needed repair. Called Neptune (they advertised in our community newsletter). Since it was not urgent, we put off the repair until after the holiday break. Toseland showed up this afternoon and had to replace the 26 year old cartridge. He actually had one in his truck. He was very friendly, very competent and thorough. I highly recommend Neptune for your plumbing needs.

Of course, our furnace stopped working between Christmas and New Years....Neptune was very prompt in sending Toseland out to investigate. He was able to fix the immediate issue (heat again!) and recommend next steps. Neptune is my go to for plumbing and heating.

It was on a Saturday evening I discovered that my humidifier was leaking water all over the basement floor. I was unable to shut the water off so I contacted Nepture Plumbing & Heating who offered 24 hour emergency service. I received a call from Logan who asked me a few questions and said that he would arrive in 45 minutes. Logan arrived as he advised and was able to fix my problem. I was more that pleased with the service I received. I would not hesitate contacting Nepture Plumbing & Heating again. Thanks Logan.

November 7, 2024 - we just had Toseland Wright come in to check our furnace as it was blowing cold air. He checked everything very thoroughly and then found the culprit switch. He explained everything to us. Him and his partner were very polite. I would not hesitate to have him come to our house again if necessary.

Thank you to Toseland Wright and Neptune Plumbing for excellent work and for going the extra mile. When a simple hot water heater replacement became a saga due to ancient pipes, a broken valve on the incoming line, and an inaccessible turn-off in the back alley, Toseland and the company handled the situation with humour, skill and creative thinking.

Logan recently did a furnace inspection in my home. He was polite, professional, kept me informed as to progress and explained his findings. I’ve used Neptune for many years now and will continue to do so!

i was very pleased with the service we received from Scott Kirkwood ,Neptune Plumbing and Heating .he was prompt friendly and professional,.checked ,all other services and found a improper hook up on my hot water tank that a different co. did. excellent service