Ken Neyer Plumbing
Review Summary
Ken Neyer Plumbing receives consistently positive reviews. Customers praise the company for:
- Excellent service: Technicians are described as professional, knowledgeable, friendly, courteous, and efficient.
- Responsiveness and availability: Same-day service is often available, and after-hours emergency service is provided.
- Clear communication: Technicians explain the issues and solutions thoroughly.
- Fair pricing: Quotes are competitive, and work is completed at a reasonable price.
- Specific commendations: Praise is given to technicians like Lisa, Dre, August, Daymien, Doug, and Chris Smith for their exceptional work and dedication.
- Customer loyalty: Many customers have used the company for years and plan to continue doing so.

Reviews
View All on Google4.8
(441 reviews)
Patricia Conover
February 11, 2025
Right price - Great service. My phone was dropping calls, but the service person Lisa worked either me through text and I was able to get scheduled right away. Lisa was very polite and understanding. I was a very happy to find out they would come to the other side of Cincinnati to complete work. When Dre arrived for the appointment, I didn’t answer the doorbell. I honestly didn’t hear it, but he made a point of calling me and was able to still make the appointment happen. Very much appreciative of his diligence. I was happy to receive quotes that came in below my general handyman. Better yet, Dre was able to complete the services the same day. not all providers will ask, but before leaving, we reviewed the work. Exceptional service - thanks Neyer Plumbing!
Brian Long
March 24, 2025
August and Daymien did an amazing job today. They were on time and notices from Neyer were appreciated. They explained the process and worked cohesively to complete the hydro jetting of my sewer line. I’ve trusted Neyer plumbing both professionally and personally for over 10 years.
Janet Richards
My neighbor recommended Ken Neyer Plumbing to me ,saying they were very pleased. I called and from that first contact through completion I too am very pleasd. Doug was terrific! Very professional and personable. He identified the problems and explained what needed to be done and took care of it. I will be recommending both the company and Doug!
Bud Westendorf
We had a great experience at our home with technician, Chris Smith. He was very knowledgeable and diagnosed our plumbing problem and made the appropriate repairs. I will call Neyer Plumbing in the future when I encounter a plumbing problem in my home. Thanks Chris for being so friendly and doing a good job.
Victoire Mwamba
Just want to take a moment to thank Chris Smith for his incredible and outstanding work. With Chris, I noticed; it not just about doing an excellent job but he does that with a passion. He tags love along his work. I had my main drain completely blocked. I reached out to few other people before reaching Chris. When those other people came, they saw the amount of water in my basement, some of them even refused to put their feet in that water. But when Chris arrived, he stepped into that dirty water, started doing his magic and at first did not work. He decided to go and return the next morning but his love and passion for what he does, spoke to him. He called me back and ask if he could return the same night around midnight as he needed to go fetch a bigger snake/draining machine at 1h30” from his office. Cutting the long story short. He came back, gave it a really good fight and the drainage was running again! How incredible ‼️
Julie Whitaker
Neyer plumbing comes through again. Drey, I believe that was his name, was very professional, knowledgeable, right on time, and explained everything thoroughly. He presented my options and discussed pros and cons. He worked quickly and efficiently. He did a great job. It's good to know that there is a company you can trust to do a great job and send only the best technicians. I am a past customer as well and will continue to be a future customer. Thanks Neyer.
Grant Sharp
My experience with Ken Neyer plumbing was great. I called and they were able to see me same day. My tech, August, was extremely professional, friendly and courteous. He worked with me to diagnosis the issue and provided next steps. I will be calling Ken Neyer and team next time we have a plumbing issue.
Sara Petersmann
We had a plumbing emergency after hours and called Ken Neyer Plumbing. We reached a live person, and within a very short period of time a technician was at our door. He accurately diagnosed and resolved the issue within an hour. He was knowledgeable, respectful, friendly and professional. My family has used Neyer Plumbing since the 70’s and have always received outstanding service at a reasonable price.