Bartholomew Plumbing & Heating Co
Review Summary
- Positive: Some customers reported fast, fair-priced, and knowledgeable service, including identifying and fixing issues other companies missed. One review praised Paul's expertise and honesty.
- Negative: Numerous complaints about uncompleted jobs, missed appointments, poor communication, unprofessional behavior (cussing, arguing), leaving messes, and overcharging. Some customers reported being lied to and threatened.
- Mixed: One customer experienced both good and bad service, with initial positive experiences followed by unfulfilled promises.
Reviews
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(20 reviews)
Alisha Winslow
I had work done by them in June 2019. It was a fast fix and a fair price. They replaced the basement portion of my cast iron waste stack with PVC because the cast iron had corroded through. Also, they noticed something a previous company failed to do and took care of it (a fresh air intake for my tankless water heater). He also educated me on how to redo my sump pump's drain line myself (which I did do eventually!) after he saw it was being propped together with a bucket on its side.
Stephanie Benson
October 27, 2023
As of October 27, 2023 the original job that Bartholomew Plumbling was hired for and quoted would be finished spring of 2023 still has not been completed. Does not follow up with clients if schedule changes. Makes agreements for jobs to not follow through with them, lie, manipulate long time loyal clients. The leader of the company also threatens clients family members when inquiring on when yhe job will be completed and ask for a accurate professional date of service. Photos start from Aug. 2023 up to October 2023. Job not completed. Problems reoccurring. Doesn't follow on legal binding agreements.
LeRoy Parr III