Doc Thompson Plumbing

The representative was friendly and accommodating to my needs with moving furniture to access panels. Although the information provided regarding my leaking faucet was incorrect, the overall experience was ok, even providing estimates for tools I may need to fix additional issues that he noticed. It would be nice if technicians were in uniform to make it easier to recognize.

Thanks for his dedication and expertise achieving outstanding results for your company. This is truly a job perfectly done today I understand this, for I retired after 40 years from Columbia Gas of Ohio Natural Gas downtown Columbus. Times have changed, job's now, a positive mental ability each day creates success. He's on the money, don't get any better than that " hilarious "

Brandon was on time and very professional when he showed up for the estimate appointment. Brandon listened to my concerns and gave me the appropriate recommendation for what I was looking to do. I had a different company give me an estimate before Doc Thompson, and that company added in more work than what I even asked for and the price was 10 times higher. That company was just trying to “make a sale”. Scheduling with Doc Thompson to complete the work. So far, I have been very pleased with the level of service I have received and the cost. I would recommend Doc Thompson Plumbing for your plumbing needs.

Exceptional service! Andrew Saffle provided top-notch plumbing assistance today. He was incredibly knowledgeable, professional, and took the time to explain everything in detail. His friendly demeanor made the experience even better. I truly appreciate his expertise and dedication to solving the issue efficiently. I highly recommend Andrew to anyone in need of a reliable plumber!

Dan was very friendly, knowledgeable, and extremely helpful. His willingness to address the critical issues first and then determine what, if anything else would be needed, made us very comfortable and not feeling like we were just an ATM, like many other service companies tend to do. We look forward to having Doc Thompson Plumbing and specifically Dan, do whatever we need in the future. We will hire no other.

I needed a tub drain and shower valve replaced. I had all the parts needed for the install. I even cut an access point on the back side of the bathroom for easy access. He wanted $795.67 for 2 hours of work. Two hours of work those were his words. So that means he is charging roughly $397.84 per hour. That’s crazy to me. I’m sure your company does good work and I understand that certain jobs require specialized tools, this was not the case. There could be many factors that go into quoting a job but this job did not require what you explained. I wish you look and happy holidays.

The technician from Doc Thompson Plumbing was extremely cordial and very efficient in detecting the plumbing problem. Major restoration will need to be done and the Technician recommended a reputable company that can handle that portion of the problem. I was quite satisfied with both representatives. Thank you so much.

Very polite, knowledgeable and kept me up to date every step. We have an option to fix (via his suggestion) if that doesn't work, definitely calling them back to fix the problem! Would definitely recommend this company for your plumbing needs!!