DrainMaster
Review Summary
DrainMaster receives consistently positive reviews highlighting:
- Excellent service and communication: Technicians are professional, friendly, informative, and explain issues clearly.
- Efficient and effective repairs: Problems are resolved quickly and thoroughly, including drain line replacements, sink/tub issues, and garbage disposal repairs.
- Cleanliness and care: Technicians clean up after themselves and minimize damage to property (e.g., lawn).
- Affordability and trustworthiness: Prices are reasonable and transparent, with no pressure to upsell.
- Responsive and helpful office staff: Tina and Charity provided excellent scheduling support.
- Reliability and urgency: Able to handle urgent issues, including same-day service.
- Specific praise for technicians: Cody, Dillon, John, and Jason are frequently mentioned for their skills and service.
Reviews
View All on Google4.8
(570 reviews)
Super TrackMom
Job#49410 I had an urgent and unexpected issue pop up and needed my down spout drain line replaced as it was completely collapsed. Cody and Dillon were amazing in replacing the line with little damage to the grass. Dillon came out to scope my line to determine actually how bad the damage and repair that was needed. He did great explaining what he was seeing and providing his recommendation on what needed to be fixed. Cody came out on the following Tuesday to get the work done. He was very helpful in explaining what he would do gave me updates on progress. Was very happy to see that Dillon came back out also to help with the job. As a homeowner, quality work and affordability is very important. I have tried working with other plumbing companies over the last couple of years and by far Drain Master was affordable, and trustworthy. I highly recommend them. They are my go to for any new plumbing issues I have. (And thanks to my fence contractor for the amazing recommendation ;-)
Kathi Miller
I had a busted pipe that went to my sump pump. Drainmaster was able to fix it without tearing up my whole lawn. You can’t even tell that part of the lawn was dug up. He was very meticulous, saving the sod and replacing it back in its original place. The price quoted was spot on. I’d recommend Drainmaster to anyone needing work done.
Nafi Moe
Job #50078 I had an excellent experience with Cody from Drain Master! My bathroom sink and tub were both not draining properly, and on top of that, the sink was leaking. Cody came out promptly, and fixed everything with great efficiency. He was professional, friendly, and took the time to explain what was going on with the plumbing. Not only did he resolve the issues, but he also made sure to clean up after himself. I highly recommend Cody and Drain Master for any plumbing needs!
Kate Gaittung
Job # 50208. Cody came out to repair my garbage disposal and he did a great job with resolving the issue. He was done within, literally 2 minutes. He was friendly and courteous and definitely knew his job well. Would recommend him to anyone needing help.
Eric Johnson