Quality Breeze Heating, Air Conditioning And Plumbing
Review Summary
- Positive: Dorian is highly recommended for plumbing services, known for knowledge, professionalism, punctuality, and fair pricing. He provides excellent communication and is reliable. Some customers are considering switching to Quality Breeze for HVAC maintenance due to cost savings and honesty. They offer fast, dependable service and keep customers updated.
- Negative: Some customers experienced significant issues with scheduling, communication, and professionalism. One technician was late, potentially intoxicated, and unprepared. Another appointment was missed entirely. Some customers also reported unresolved issues despite multiple visits and payment.

Reviews
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(10 reviews)
D. R.
Dorian arrived at my house with the mindset of completing the job as soon as possible, and the focus of doing it right. He was extremely knowledgeable and performed the task of installing our new garbage disposal beyond our expectation. I recommend his business to anyone who is in need of plumbing services.
Tamara Tuttle (agentswags)
Our home warranty company assigned Quality Breeze to us for a furnace concern, and we were finally contacted by someone 4 days later. He set up our appointment for the next morning, and called my husband to say he was outside our door. My husband looked outside, and there was no one there so he called the man back and was told he "mixed up the paperwork" for Friday and Saturday, so he ended up 40 minutes away at someone else's house. They set a new appointment from 3-5pm Saturday. When the technician didn't show up within the window of time, my husband called him and was concerned because the man sounded intoxicated, said he was "running behind," and that he didn't have parts anyways if something needed to be fixed! He wouldn't even have been able to fix it until Monday. This entire experience has been extremely frustrating, and it's clear the business isn't being run in a professional manner. We don't feel comfortable having the technician in our home now, so I've contacted the home warranty company to request a new service provider and explained why. Consumer beware!!!
Karen Menning
Was company contracted by my home warranty company. Dorian was technician assigned to my case, and he was punctual, very nice and polite, patient w explanations, great w all communication between him and my warranty company. I am thinking of actually changing to them for my HVAC maintenance, w Dorian as my preferred tech. They are also less expensive and more honest than my current company. Saved me a lot of money.
Shen Zhou
Quality Breeze was contracted by my home warranty provider to conduct diagnosis at my property. An appointment was scheduled but no one from Quality Breeze ever arrived during the entire 4-hour period, nor did they make any attempts to contact me. I am thoroughly disappointed in their complete lack of professionalism and business decorum and will be asking to be assigned another contractor instead.
Rita Lewis
I needed someone ASAP to complete our HVAC remediation work from our home inspection. Dorian was not only reliable but professional and on time! He provided exactly what we needed and wrote a professional write up. His prices were good as well. I was happy because the other person I hired never showed up and I was one week from our closing deadline. I would highly recommend this company! Thanks again!
Sid Stewart
During the 4th of July Weekend my AC unit started leaking and shut off. I called a few companies at 0430 AM. Being so early I left a few messages as I expected to do But Quality Breeze not only answered, but asked a few questions and had a tech out the same day. They found out what the problem was went to get the part to replace. Then all of the sudden my AC unit started to work. Alot of companies wouldve still charged me for the parts and huge labor fees, but they didnt. They said they would hold on to the parts for a few days just in case I needed it. After a thorough inspection, filter change and cleaning I havent had any problems Since. Well the only real problem is Quality Breeze set the bar so far out of reach - they have ABSOLUTELY NO COMPETITION !!!
Seanda Hunter
Fast dependable , also he kept me updated on everything that was going highly recommend great work. Happy my ac back working thanks to him…
Tina Mayton
Technician was pleasant but came to my home 3 - 4 times and after paying them just shy of $200 my A/C unit still does the same thing I called them out to repair. I will definitely not ever use their services again, nor can I recommend them.