The Local Plumber LLC
Review Summary
- Positive experiences: Customers consistently praise The Local Plumber for professionalism, promptness, knowledge, and high-quality work.
- Excellent service: Reviews highlight clear communication, friendly service, and attention to detail.
- Specific praise: Cole and Daniel are mentioned positively for their work. Travis and Trevor are mentioned for customer service and communication.
- Reliability: Customers appreciate the company's honesty, quick scheduling, and ability to handle various plumbing issues, including complex projects and emergency repairs.
- Cleanliness: The plumbers are noted for cleaning up after themselves.
- Value: Customers report receiving accurate quotes and no hidden fees.
- Repeat business: Many reviewers state they will use The Local Plumber again and recommend them highly.
Reviews
View All on Google5.0
(233 reviews)
Blake Thornton
I had a fantastic experience with The Local Plumber! I needed my utility sink in the basement moved to a more accessible location and wanted the old PVC pipes and p-trap replaced. From start to finish, they exceeded my expectations. Cole was professional, prompt, and incredibly knowledgeable. They carefully assessed the space and explained the best approach for the relocation and pipe replacement. The job was completed efficiently, with great attention to detail, and the new setup looks and functions perfectly. I especially appreciated their cleanliness during the project and how they took the time to ensure everything was working flawlessly before they left. I now have a much more functional space. I highly recommend The Local Plumber for anyone in need of reliable and high-quality plumbing services!
Randie Cook
Daniel arrived on time, was friendly and explained what he was doing along the way. It is so nice to deal with a company that puts their clients first and it was refreshing not to have to deal with a call center to schedule an appointment. They absolutely deserve a 10 star rating. You will not go wrong hiring this company. I definitely will call them again.
Reid Mayo
I am very happy with my experience using The Local Plumber. Everything about the experience was high quality. I spoke with several members of the team, including the owner, customer service/assistance, and the assigned plumber. Every single member of the team was top-notch. It's very clear they run a high-performance operation at this firm and take quality very seriously. Starting from initial reach-out, I spoke w/ someone immediately, and the customer support person Travis was an amazing communicator. Very polite and professional and was highly responsive. He came out and did the walk through and helped build a quote. He consulted with me on several approaches for my project so I could tailor the approach to what I ultimately decided would be best. Also, all in all a great guy. They were able to schedule me quickly (I actually delayed the date because I had to order hardware). On the day that the install job was done, I was assigned Cole Huckaby as my plumber. He was an excellent and courteous communicator, and I felt very comfortable having him in my home. It was obvious he cared a great deal. Cole went above and beyond MULTIPLE times during my project. He ran into an issue with my basement rough-in that was a rare/unusual event, and instead of throwing up his hands, he called up to the other senior plumbers on the team and they brainstormed a solution. Ultimately they got it done. There were multiple custom aspects of the work that Cole was happy to accomplish for me. Again, this guy went above and beyond I'd count at least 4 times during the scope of this project (roughly half day project). He did a great job on the install and replacements, and he made sure to clean up diligently (and CONFIRMED with me if it was clean enough) after he completed. Furthermore, we have 5 inches of snow outside right now. Cole made sure to take his shoes on and off constantly as needed to make sure our home stayed clean and tidy, adding to the difficulty of the job. He never once complained and he was proactive about this. I'd absolutely recommend The Local Plumber, and for that matter big shout out to Travis my support rep and Cole my plumber (and Trevor the principle plumber). Great operation guys.
Anne Fletcher
Let me know ahead of arrival so I could get dog out of the way. Friendly and quick service on my kitchen sink leak repair! What a GREAT experience after a not so great one with another plumbing company in town. Highly recommend!!!
Michael Hiltbrunner
I have used The Local Plumber twice in the last year. Trevor and Travis communicated well, and Jereme did quality work each time. I won't hesitate to use them again for my plumbing needs.
Anna Crabill
We used the Local Plumber to install a new tankless water heater, change our main water shut off valve and fix a toilet that was leaking. Throughout the entire process they were communicative, honest, and handled everything from start to finish. They gave us a quote for the work and charged us what they quoted — no hidden fees or surprise charges. We will use these guys for all our plumbing needs. Highly reccomend.
Joshua Lopez
5-Star Review for Local Plumbing Company "I recently hired this plumbing company to address an issue with the outdoor hose pipes at a client's property, and they did an exceptional job. The team was punctual, professional, and highly skilled. They quickly assessed the situation, provided a clear explanation of the work needed, and completed the repairs efficiently. What impressed me most was their attention to detail and the quality of their workmanship. The outdoor pipes are now functioning perfectly, and my client was thrilled with the results. It’s rare to find a company that delivers such top-notch service while maintaining great communication throughout the process. I highly recommend them for any plumbing needs—you won’t be disappointed!"
Laurie Stephens
The local Plummer was wonderful. I had a mess with my hot water tank spraying everywhere. They came quick they put in a new tank the same day. They were friendly helpful knowledgeable and did a great job. I definitely will use them again Thank you.