Benjamin Franklin Plumbing & Drains - Dayton, OH
4.9 (1133 reviews)
Open 24 hours
Plumber
Drainage service
Review Summary
- Positive: Technicians (Brandon, Ed, Spencer, Troy Hallman Jr) are praised for professionalism, knowledge, friendliness, and thoroughness. Customers appreciate their explanations and willingness to go the extra mile. Specific jobs mentioned include toilet/sink installations, faucet replacements, water heater installation, sump pump work, and leak detection/repair.
- Mixed: One customer found the pricing for a faucet replacement excessive.
- Negative: One customer had a negative experience with a clogged sink and a garbage disposal issue.
- Other: A customer was satisfied with the resolution of a leak issue, attributing the problem to another company's work. The company reimbursed a service fee in one instance.
Reviews
View All on Google4.9
(1133 reviews)
5 ★94%
4 ★4%
3 ★0%
2 ★0%
1 ★2%
Debra Horgan
Brandon and Ed were great! They were professional, knowledgeable,and friendly. They went above and beyond. If you need a great plumbing service give them a call. They worked hard for 2 days! We had a big order: install 2 toilets,a pedestal sink and the faucets, 3 faucets, new water heater, fixed clogged stationary tub,replaced main stack .. whew and they were very nice. It was such a help to us since we are older and can't do this work ourselves . Thanks again!!
Josh Bales
We used Benjamin Franklin to repair / replace several shut off valves that had seen better days. Their work was exceptional! The plumber was on time, very informative and everything looks great! Thanks for helping us out!!
Cindi Jenkins