Southtowne Plumbing, Heating & Cooling
Review Summary
Southtowne Plumbing, Heating & Cooling receives consistently positive reviews for their prompt, professional, and friendly service. Customers highlight:
- Responsiveness: Quick response times, even for emergency situations (Sunday calls).
- Professionalism: Technicians are knowledgeable, thorough, and respectful.
- Excellent Service: Technicians like Trent and Tim are praised for their expertise and kindness.
- Customer Satisfaction: Customers appreciate the clear communication, fair pricing, and willingness to find cost-effective solutions.
- Office Staff: Maggie is noted for being helpful and informative.
- Overall: The company is recommended for plumbing, heating, and cooling needs.
Reviews
View All on Google4.7
(15 reviews)
Tim M
Trent is the BEST HVAC tech we have ever met. Extremely professional and kind. Heat went off in the early morning on a Sunday at our house. I called 5 other places only to be pushed away until Monday... it was really cold out. Trent came the same day on a Sunday and saved the day. Thank you!
Charity Hunley
Our heat went out yesterday and I booked online for a free consultation at 4 in the morning and by 7:50 I was contacted to see if I wanted an earlier time. Trent showed up immediately, took lots of pictures, discovered the issues and immediately gave me solutions and estimates. He was very professional and kind. The thing I really like was that he didn't talk down to me because I was a woman. He treated me as a person. I appreciated that greatly.