Pugh Heating & Air Conditioning
Review Summary
- Positive experiences: Customers consistently praise Pugh Heating & Air Conditioning for their prompt, professional, and efficient service.
- Services: They offer heating and air conditioning installation, repair, and replacement.
- Key strengths: Fast response times, courteous technicians, fair pricing, and knowledgeable staff are frequently mentioned.
- Specific examples: Customers highlight quick emergency repairs, timely installations, and honest assessments.
- Overall recommendation: Highly recommended by multiple customers.

Reviews
View All on Google4.9
(942 reviews)
Mark Kimball
December 3, 2024
We have used Pugh for our heating and air conditioning needs for many years and they have always done a great job for us. Late last week, we started having some isses with our furnace, which we had planned to replace early next year. I called and made an appointment for service, and they were able to come out two days early, due to a cancelation. After talking with the technician, we decided to replace the furnace now. We got our new furnace yesterday and couldnât be happier. We highly recommend Pugh for your heating and air conditioning needs. We really appreciate their fast response and courteous, professional service.
Ms. Tema M. Battle (Tema Bema)
Pugh Heating did an absolutely outstanding job replacing my damaged dryer, air conditioning, and heating ducts after a raccoon wreaked havoc on them. They didnât just replace everything unnecessarilyâthey fixed what they could, replaced only what was truly needed, and used the best materials while keeping costs fair. Their pricing was incredibly reasonable, coming in at less than one-third of what another company quoted me. They were on time, professional, and never once complained about the tough job. Honest, skilled, and efficientâPugh Heating is the best in the business to me!
Steve K
Pugh Heating installed my new furnace in record time during a cold period in early December. Their installation team of Austan, Dave and Colin were both professional and personable. They actually arrived early and went straight to work replacing my 25 year old furnace. They did not leave until I was comfortable asking all my questions about my new unit. They were very patient with me. Pugh put no pressure on me to purchase a new unit. They just gave me the facts about my old unit as it was consistently starting to have numerous issues. They provided me with multiple options and once I made my decision they acted quickly. Pricing was very reasonable. Also a âshout outâ to both Mike, Brandon and the office staff. All professional and straightforward. After this experience I cannot imagine using anyone else but Pugh for my heating and cooling needs. I HIGHLY recommend them.
Amy Blevins
Called with an emergency repair needed, they were out within 2 hours and had us up and running very quickly! Service tech was polite and professional, he did a thorough job and made sure everything worked as it should. Cost was fair and I would definitely recommend.
Jasmine Crighton
August 14, 2024
Pugh Heating & Cooling installed my new A/C in one day, although we had 2 days reserved. It was such a relief. Josh and Max were friendly and professional. And theyâre submitting the warranty info for me. I very much appreciate the great service. Iâm grateful to just enjoy my cool house now with no homework.
John Ford
If you are looking for a professional, expert and qualified heating and cooling company in the Toledo Ohio area then I highly recommend Pugh Heating Company without reservation. Employees are dedicated, knowledgeable and courteous.
Karen O
Prompt, efficient, professional. Our furnace had not been operating properly, called them in the morning, they were here in the morning on time, tested the furnace and humidifier, fixed the issues within an hour. Very pleased!!!!! Definitely will use them again.
christian Hodge
March 13, 2025
Had a great experience with these guys; class n fast, highly recommended!