Independence Electrical & Plumbing
Review Summary
Independence Electrical & Plumbing receives mixed reviews. Positive feedback highlights: prompt and efficient service, even on weekends; expertise in gas line work, oven installation, and general plumbing repairs; helpful advice and willingness to go the extra mile; and friendly, professional service. Negative reviews cite unresponsiveness, missed appointments, and rude communication.

Reviews
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(36 reviews)
Kierstan Lynch
Steve did a wonderful job! Came out promptly to help out with a gas line issue, on a Saturday afternoon. Got our new gas oven installed safely. Will definitely use their services in the future, and highly recommend to others.
Gregory Lyons Jr
Independence Plumbing is a great business. I had a leaking main line valve and instead of them charging me to come out, Steve gave me direction on how to stop the leak until I could get them out to repair it. I definitely recommend their organization for all your plumbing needs. They get 5 stars and then some. Thanks Steve
Frank Russo
Independence Plumbing is an excellent Father and Daughter company that really works to meet all of your commercial or residential needs. Steve and Lindsey have a relationship that separates them from their competition because they understand each other's strengths and weaknesses which allows them to be extremely efficient and diligent with your time. I called Independence Plumbing, out of the blue, around 12:30PM today, praying that I could find a company that could come in asap to get our toilets installed before the end of the day. Lindsey and Steve showed up an hour later and were finished with the job (while providing invaluable advice regarding suggestions for parts, stores to purchase from, and important self-knowledge for future small jobs we can do on our own) an hour and a half later! In this time, they also managed to fix our three other toilets that we didn't even know were usable! And they did that for nothing! Now, we have a $20,000 bathroom that is fully running and before we didn't know it could be used at all! Perhaps most importantly, Steve and Lindsey are incredibly good people that are just out to help anyone they can and provide them with trustworthy advice and very reasonable prices. It was nice to have a company that can come in and do the work you ask them to do efficiently while being friendly enough to hold casual conversations. The experience they have is unmatched and the experience the MIDWEST PELICANS had was nothing short of enjoyable and relieving.
Paul Csank
I'm the customer that Jenifer Bemis claimed fired her because of something Steve said. This is totally untrue. Steve did her and me a favor after her plumber got to busy. He did not say her fixtures were cheap! The only thing he ever said was that there was a very small defect in the sink. He did this to protect himself. He did a very nice job on very short notice and her review was a cheap shot. By-the -way I never fired her, I just decided not to use her in the future for reasons having nothing to due with Independence plumbing
Anthony Anelli
Had an appointment scheduled for 2pm, at 4pm after no contact from the business finally got ahold of them. Business stated they had several emergencies pop up, and could not even commit to coming out the next day. Appreciated the honesty when the woman told me I should consider finding a different plumber, but wow was I blown away in a negative way.
Emily Hendrickson
We've had them come out twice now to take of a clog and we are scheduling a toilet replacement. This guy is very knowledgeable, does a nice job, and offers a lot of advice. He also helped us out with our leaky dishwasher. I'll call him any time time I need a plumber!
Big Dave
TOP CLASS SERVICE!!! It was snowing like crazy and my hot water heater went out. I called another plumbing company and after waiting 3 hrs the guy never showed up. I called Steve and he was at my door within 30 minutes. He was friendly and efficient with his work. He had all the equipment needed to install a new water heater. Steve even waited around to make sure everything was working properly. As a father of 2 young kids (ages 5 and 1), Steve's willingness to show up and show out is greatly appreciated.
Temujin Organ
Called last week late Saturday evening with a plumbing emergency. No one answered the phone. They called me back. Guy who calls was very rude like I was bothering him. Told him my issue, he shouted a bunch of directions at me said he wasn't coming out that night and I had to wait until Monday while my bathroom leaked water and the main shut off valve wasn't working. I said I thought this was a 24/7 company? Why even call me back? Thanks but no thanks. Had to call someone else