Rescue Rooter

Positive Experiences: Many reviewers praised the technicians' professionalism, knowledge, and efficiency (Ralph, Bill, Joe, Troy & Ray). Technicians were often described as kind, courteous, and helpful, providing quality service and honest feedback. Some technicians went above and beyond to resolve issues.
Areas of Concern: One customer reported being overcharged and feeling scammed, despite positive interactions with the technician (Chuck). Another customer had a negative experience with a dispatcher (Danielle), citing rudeness and poor customer service.
Service Quality: Technicians were able to quickly respond and resolve plumbing issues, including faucet replacement, gas line work, sewer repairs, and water leak fixes. Some jobs required significant time and effort.
Scheduling: Some customers experienced delays and rescheduling due to high demand, especially during busy periods like the holidays.

Review Summary