ASAP American Sewer And Plumbing Services Inc

Over the phone I was told $35 service fee to come out. They came out within two hours which was great. However, upon arrival the fee was $125 and not to mention that they literally did nothing and received $125. it’s absurd to charge someone $125 to stand and look at them for less than five minutes. Will not be doing service with this company ever again.

Have had good experiences in the past with many projects with ASAP. They were prompt and experienced. That is until they sent a young plumber. Just wanted shower faucets replaced. Made a hole in the hallway in order that shower tile wouldn’t be disturbed. While installing new faucets he dropped fittings down into the wall. He then made a hole in the plaster to retrieve fittings. Discovered wall was deteriorated and had to remove tile to install then Installed the hot and cold faucets uneven. He tried to reinstall wall tile by trying to glue to a makeshift cardboard wall. I like the company if you don’t get this guy.

3 month update. Dorothy with the office staff is still very nice. Learned the hard way the technician's determine pricing. Unless you ask they are not transparent on what the details are with their pricing so MAKE SURE TO CLARIFY. Laura the office manager was very clear that they support any pricing their technician spits out. So buyer beware as your ignorance will cost you.

Have helped us with multiple properties and their response time has been amazing. Friendly office staff along with friendly skilled workers. Price have been very reasonable! They will continue to be my first call for plumbing emergencies.

The men that cam out to fix our drain and sink were nice and kind. Told us what they were going to do and gave us options. They took care of the drain issues plus put our sink back together that we took apart. They cleaned up after everything. We trust them and are calling them again for other plumbing needs.

I recently had a sewer line blockage and called American Sewer and Plumbing Services for help. I was impressed with how quickly they responded to my call, and their team arrived at my home promptly. From the moment they arrived, they were professional and courteous. The team quickly assessed the situation and got to work snaking my sewer lines. They were efficient and thorough, and they got the job done quickly without any hassle. I was impressed with their attention to detail and their commitment to making sure the problem was fully resolved. Overall, I had a great experience with American Sewer and Plumbing Services. They were fast, professional, and effective. I would highly recommend them to anyone in need of plumbing or sewer services. Thanks to their team for their excellent work!

UPDATE 1/27/24- had to call them to check on our sump pump, it wasn't running at all, but it was less than a year old? They sent Hunter out and after going thru it all, determined it was actually the pump itself that was out, weird yes but it happens sometimes. We didn't have the original paperwork, only the invoice from the last visit (March 2023), and he was concerned that without those papers the warranty might be voided and we might have to pay out of pocket for the pump. Either way we needed the pump so we gave him the go ahead to get it, and after he came back with it, he gave us the good news that it WAS covered! No out of pocket payment from us! Hunter was nice and professional, prompt and very helpful too. We will continue to use and recommend these guys if we ever have any other needs! Thanks again for great service! Original post- Recommending plumbing services with ASAP American Sewer and Plumbing Services! We called to several other plumbers and were told the earliest to even been seen for just an estimate was Friday if not later. We couldn't wait that long and I was starting to worry. Called ASAP American Sewer and Plumbing Services and without even telling them I needed someone today, she offered to send someone later today! Their guy, Miles, came earlier than I was told too, and he called before coming to confirm. He was friendly and professional. He was able to identify and explain the problem with our sump pump, gave us a good explanation of what we needed to do to get all squared away. He even had all the parts and supplies he needed to get it done today, so no waiting! The cost was reasonable, especially since it was same day service! Definitely recommend them to others needing plumbing services!

Josh & Hunter provided excellent customer service for a dishwasher installation job which required tedious expertise and work. They did all that they could with what was presented at the time of service and were very considerate and knowledgeable! They do jobs for our landlord all the time and if you use them, they will not disappoint. Give ASAP of Toledo a call and they’ll accommodate all your needs or they’ll advise you of how you can , if they can’t get your needs met . Give them a call & try them out, they won’t disappoint.