Drain Master
Review Summary
Drain Master receives consistently positive reviews. Customers praise their:
- Responsiveness and availability: Quick response times, even for emergencies.
- Professionalism and expertise: Knowledgeable, efficient, and thorough service.
- Problem-solving skills: Able to diagnose and fix complex issues effectively, sometimes avoiding unnecessary structural work.
- Customer service: Excellent communication, friendly staff, and a commitment to standing by their work.
- Fair pricing: Considered to offer reasonable prices.
- Respect for homes: Taking care to protect property, such as wearing booties.

Reviews
View All on Google4.8
(136 reviews)
Bonnie Edinger
These guys are terrific ! Another company told us that we would need to move kitchen cabinets and cut out a wall in order to solve the problem. The Drainmaster staff solved our problem with no structural damage, minimum cost to our budget and maximum improvement to our plumbing issue. Thank God for these men. I cannot recommend them highly enough !!!!
Patrick Steiner
Called with a minor issue. Bill was great with communication and came as soon as we were both available. Bill not only fixed the shower but identified the issue causing low pressure. I really appreciated the communication and thoroughness of the work. I would highly recommend Drain Master for plumbing needs.
Julie Diegel
We had a major issue with sewage water backing up into our kitchen sink. We called Drain Master, and they were at our front door within the hour. Bill the owner and his son Elijah were very professional, knowledgeable, efficient and personable. They were able to troubleshoot the issue and completely fix it in a very short time! They also made sure it was all in working order prior to leaving. I would highly recommend them!!!!! Thank you both taking such great care of of us!
Steve Shoupe
I called early a.m. with bad basement flooding found out it was sump. Tech came out super awesome install and got water draining. A few hrs later pump stopped. I called and got directions but no go. They came out and readjusted. Wife and went out for errand and dinner and pump was stopped again. I called and the boss came back again with a new pump. Success. These guys are awesome and stand by their work even after hours he came from home. Found it was most likely a faulty pump. So he replaced and water moving again. Long story short I won't hesitate to call again. Super awesome, highly recommend and you won't be sorry.
kathy stucky
I can't say enough about Drain Master. They were able to come in a very reasonable time. The two young men that came were very professional. They explained what the were doing and answered my questions to my understanding. They were also very mindful of my home. They wore booties and brought the hose though a window so not to dirty my carpets. Two thumbs up! My first time to use their services but definitely not the last.
Ryan Reitz
September 22, 2024
My usual drain guys were unavailable, Friday afternoon and a back up in a rental, worst situation possible. They came through and had the main line jetted and augered, in no time. Super professional and efficient. Cannot recommend their services enough!!!
J
We wouldn't use another plumber! Having a trusted plumber you can count on is invaluable. I always know I can count on Bill's advice and expertise and not worry about being sold a service I don't need.
Jason Douse
I had a slow bath drain so I found their number and gave them a call. The price was fair and they had someone out in less than 20 minutes. Jason was very nice and respectful of my home and did a great job. Highly recommend