Phil Schuster Plumbing
Review Summary
- Positive: Generally praised for speed, knowledge, upfront pricing, professionalism, and affordability. Specific jobs mentioned include gas line installation, unclogging drains, and water line work. Many customers express high satisfaction and plan to use them again.
- Mixed: One customer felt the price was made up on the spot.
- Negative: One customer experienced poor communication, unfulfilled promises, and unprofessional behavior from Phil Schuster after a second job, despite a positive first experience.
Reviews
View All on Google4.7
(19 reviews)
Reagan gilimete
I had gas company come and shut-off gas in my little duplex. I called around Toledo to get a plumber and no luck. Phil got recommended by a different company. They did what they said they were going to do and were upfront with their pricing. I highly recommend for their speed, knowledge, pricing and professionalism. Will be my go plumbing company from now on.
REGGIE Green
Jack unclogged sewer drain in basement. I felt like he made up the price on the spot though. Gave 90day warranty. And I had the money to pay. God is great!
Fanny Effler
Great company, installed interior gas line from newly installed Columbia gas meter assembly on property abandoned for 15 years, filled old boiler and 13 radiators and made sure there were no leaks. All good and a great price! Amazing crew, highly recommend.
John Rahe
The gate valves at the water meter would not shut off so I can replace my mom's kitchen faucet they were there several hours . the water company from Genoa had to come out in dig down two feet to find the shut off in the front yard they replaced the valves fix the faucet very very reasonable and extremely nice to deal with my mom was very happy she's in her eighties great people
Emmanuel Crowell
I had the these guys on two separate jobs. The first job everything was great. They were fast and affordable and pretty decent guys. The second time was a bit different. They couldn’t figure out how to get my furnace running and had to come back multiple days which I completely understand. The problem I had was after about the 3 day they just stopped coming by. I tried calling them back and was given excuse after excuse. It’s been over a year since they have been to my house but the worst part is how they treated me on the phone. Phill told me multiple times that he would have someone come out to my house and each time was a lie. It’s hard to explain but Phill was very condescending to me on the phone. He was very quick to get off the phone with me after assuring me that someone would come to my house this week despite not setting up any appointments or giving any specific days or times. This happened over 5 times until I very frankly asked him if there was a problem with me or something. Phill explained to me that he was dealing with staffing issues which I understand because this was a little after covid but that doesn’t explain the blatant lying and wasting my time. If he was short staffed he could have simply explained that to me the first and I could have either waited for an opening or shopped elsewhere but he purposely lied to me multiple times for no reason at all. Phill Schuster is liar and completely unprofessional.
Donna Meyers-Glyda
I just had PHIL SCHUSTER PLUMBING do a really tough plumbing job for me. He put in a new underground water line from the city water tap, through 3 foundation walls; moved my water meter to a more convenient lication; tied in new pex lines in my basement. He told me he could do the job for a MUCH LOWER PRICE than his competitors but it would take 4 days. The job was completed on time! He used the same grade copper water lines as his competitors. He cleaned up the mess before he left. I saved about $1000. My applauds to Phll and his team! They are my new GO- TO-GUYS 🥰 Donna Meyers-Glyda from Maumee
Kevin Kastner
The best and most reasonable plumber in town. Good people.
N A
Unbelievably awesome and fast and friendly couldn’t ask for much better