JEM Plumbing, Inc
Review Summary
JEM Plumbing, Inc. receives consistently positive reviews. Customers praise their professionalism, efficiency, and prompt service, especially for emergency situations like sump pump failures. Technicians like Aaron, Cody, and Jeremy are frequently mentioned for their expertise, communication, and courteousness. Reviewers highlight their problem-solving skills, work ethic, and reasonable pricing. The company is recommended for its responsiveness, quality of work, and overall customer service, including the receptionist, Angie.

Reviews
View All on Google4.9
(409 reviews)
Jacque Huntley
Just had JEM PLUMBING come help us with our water heater. Cody & Aaron were very nice and professional. Although no one wants a repair bill, they fixed our issue and made suggestions on how to maintain our heater at a reasonable price. Would definitely call them again if needed!
Angela Gainey
Thank you, Aaron!!!! We've worked with JEM Plumbing for a very long time (10 years???) and are always happy with the quality of work and level of customer service. Today, they really went above and beyond when we had a sump pump failure on a Sunday. They were able to come out right away and get everything fixed. Aaron quickly discovered the issue, explained it to us and offered us immediately solutions. He had everything with him, so we didn't even need a follow up visit. When disaster strikes, it's nice to have someone like JEM Plumbing a phone call away. They care, they understand and they fix it. 10 / 10 Recommend!!
Jennifer Keim
Jeremy was extremely professional. I needed service after hours and he was not only prompt but kept in touch as to his arrival via text messages. Before he started the work he made sure I understood the cost and offered several options for replacing my sump pump. He was both efficient and courteous. I highly recommend Jeremy and JEM Plumbing to my friends, family and associates .
Joseph Sammartino
JEM Plumbing was recommended to me by a peer Company Owner to handle our stopped up sink drains in two areas of our home. Natalie handled my request for service effectively and thoroughly during our phone conversation. I received next day availability and their technicians promptly arrived as scheduled. They handled both plumbing issues and kept me apprised of their progress. At completion they demonstrated the restored operation of the sink drains. Cody & Aaron demonstrated care for the two areas of our home as they went about their repair activities and use of equipment to get the job done. I highly recommend JEM Plumbing based on their promptness, effectiveness and pricing for services rendered!
Karen Marzlin
JEM was readily available to help out with an emergency with our sump pump on the weekend. Aaron came to the house quickly and was very helpful in getting us out of imminent trouble. Cody and Aaron came back on Monday and after some work were able to get everything straightened out. Both were very professional, easy to talk to and they got the job done. Thanks
janice seymour
We can't say enough about the professionalism, the problem-solving skills, and the workmanship of JEM Plumbing and their crews. They were concerned about our situation; worked us into their schedule; addressed the work area to curtail dust and dirt; and worked long and steady to get the job done. What most impressed us was the work ethic of both the owner and all the technicians. This kind of work ethic and attention to detail is hard to find these days. We would highly recommend JEM Plumbing.
Mike Boyd
Great company! Efficient, professional, and pricing is competitive. Our garbage disposal went out on a weekend, we called JEM, and they reached out to us immediately during the weekend to get additional details. They called first thing on Monday morning and by 1:00 pm on that same day, our new disposal was installed. The receptionist, Angie, was very kind and professional. The technicians, Cody and Aaron, were extremely professional, courteous, and efficient. They explained the process, provided tips, and are a class act. Thank you. Highly recommendable!
Kim Rutledge
JEM Plumbing techs were very knowledgeable, professional and courteous. We appreciate both Cody and Carson and the fantastic job they did for us! Would recommend them and JEM overall highly!