Benjamin Franklin Plumbing of Oklahoma City
Review Summary
Benjamin Franklin Plumbing of Oklahoma City receives generally positive reviews, with customers praising the technicians' knowledge, professionalism, promptness, and friendly service. Several technicians are specifically mentioned by name (Garrett, Blaine, Brennan, Austin, Arren, and Cale). Commonly cited positives include efficient problem-solving, transparency, and willingness to go the extra mile. However, one negative review highlights a high charge for a simple repair, citing the cost of the part and labor.

Reviews
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(110 reviews)
Suzanne Evans
Tech arrived quickly and was super knowledgeable and professional. He had the issue resolved in no time. We will call them again next time we have a plumbing problem. Highly recommend. Garrett was awesome!! A+++
GlizNY
I had a great experience with Blaine! It was my first time using the company, but Benjamin Franklin now has a long-term customer thanks to him. He was knowledgeable, prompt, friendly, and extremely transparent with pricing and took time to explain the why and process. Good customer service isnβt always the norm and he definitely went above and beyond into the amazing customer service range π.
Shea Alexander
Blaine was knowledgeable, friendly and quick with his diagnosis. He worked hard to get the problem fixed and was kind and helpful! Appreciate the great service! Brennan and Austin also came out worked so hard to get everything finished up! Everyone was friendly and courteous and worked very hard! We appreciate the excellent service!
Anthony Luban
I called because i smelled gas when i got home in the morning and the technicians came stat despite the late afternoon schedule time. They found the leak and shut the valve off with no difficulty. They charged the 65 dollars that was agreed (which is rare nowadays). I have no complaints and would recommend if you have a gas leak that needs immediate attention π
bryant gaines
February 27, 2025
The Tech was a good guy and fixed my sink, but I was charged 341.00 for a 21.00 part that took 30 mins to install. I asked why so much and a breakdown of what I'm paying for and he informed me that's just what they charge because they came to me and had the part in their van. If I wasn't feed up with the situation and had time I would have done it myself but I wouldn't recommend using this company.
Janet Ln
We recently had a technician come out to our home, and I couldn't be more pleased with the service. Blaine Hill was incredibly professional and clearly knew his stuff. While he was here, a separate issue with our kitchen sink came up unexpectedly. Mr. Hill went above and beyond, helping us troubleshoot and find a solution right on the spot. His willingness to address this extra issue without hesitation was truly appreciated. Overall, Iβm extremely satisfied with the service and would highly recommend Benjamin Franklin The Punctual Plumber to anyone needing plumbing expertise.
Carrie Miller
We had a sewer line backup on Saturday morning and Blaine came out to do the work. He arrived quickly and found the cause of the backup. Brennen joined Blaine and they worked like a well oiled machine. They got everything repaired and cleaned up. Their work was top notch and we will definitely be using them again. I highly recommend them and Benjamin Franklin Plumbing! I would also like to give a shout out to the office staff who were so helpful and professional! Thank You! Gerald and Carrie Miller
sharon saunders
Arren and Cale were fantastic! They came back to finish the job and did a wonderful job. We will continue to use Benjamin Franklin Plumbing. My siblings and I are very happy with the work and grateful for all their patience.