Drabek & Hill Air Conditioning & Heating Inc.

The installers (James & Dylan) were very polite during the three days installing a new central gas furnace and air conditioner. Unfortunately the thermostat is too high on the wall for the elderly homeowner and they didn't relight the gas water heater. Luckily I caught the lack of hot water while visiting and figured out how to relight the water heater.

Great experience from beginning to end. Fast, same-day service. Was originally scheduled for the afternoon, but they called me back about an hour after I got off the phone with them to tell me they had an earlier spot just open up if I was available. The technician, Rob T, was great. Very friendly and knowledgeable. Quickly found the cause of the issue and got to work on the solution. Explained everything he was doing , was helpful through the quoting/estimate process, and advised me of my options. I never felt pressured or guilted into purchasing any kind of special plan or membership like I’ve felt with other companies. I’ll definitely do more business with them as needed in the future.

They were fast to respond, estimate was on the nose, every single person was nice and informative, work was above and beyond. If there was 1 con it would only be that they didn't reattach washer/dryer to new box. Like they say, "often imitated but never duplicated." Just amazing people